Refugio del Mar

We could not have had a lovelier stay. Check in was a little slow but this is pretty normal in Mexico and we are used to it. Room was not ready which we expected ( we were early) so had our swimsuits handy and waited by the pool. Were told they let us know when the room was ready but never did. No worries, after a couple of hours at the pool we wandered up to the lobby and found our rom was ready. A father and son started this company and you can see it is a hard working small family business.We were in a studio in building 3, only 2 years old.They name, not number, the rooms Ours was "Huapango" The pool was right outside the door. There was a king size bed, 3/4 size fridge, microwave and 2 burner stove and coffee maker. No tea kettle for my tea but they brought one over when I asked. No soap or sponge for dishes but again brought over when asked. The room and bathroom were immaculate. There was a lot of attention to detail. Free golf cart use to go to supermarket for groceries. ( we ate breakfast in the room and packed sandwiches for the beach . We usually ate dinner out ) There were a few tupperware containers for our use. There was free use of beach chairs and umbrella.The beach is 2 short blocks away. Staff knew English, were friendly/accommodating. One night I needed medicine and Jorge, the son, offered to drive me in his own car as he knew the pharmacist would not speak English. I was blown away by his kindness and consideration. We will definitely come back!!

Loved Refugio...wish we could've stayed more nights. Jorge welcomed us warmly and all the staff we interacted with were happy to see us. I will 100% stay here again! He also had good dinner suggestions and check in was a breeze. Feliz Ano Nuevo todos la gente de Refugio!

LOVE this place! Small and personable. Clean and comfortable. Location is so adorable and the restaurant and coffee shop are both delicious too! Golf carts quickly got us (3-4 blocks) to a quiet and calm beach with small waves and a large soft sandy beach. Just loved everything about this stay!

The two bedroom family suite we stayed in was very nice. It was updated and had nice amenities. Air-conditioning worked very well. It was on the second floor and there is no elevator. Nice view from the patio. Only complaint were constant barking dogs from a neighboring property. They would bark all hours of the night and made both nights very difficult to sleep. The barking dogs made our stay unpleasant and hope the hotel to do something about it. I did complain to the front desk person when checking out about the barking dogs

Refugio del Mar is FANTASTIC! Perfect location - close to the beach, central, quiet - couldn't ask for more! The rooms are beautiful, include everything you could possibly want, are very tastefully decorated, and super comfortable! Phenomenal amount of tropical plants everywhere in the property - so gorgeous! The staff... wow! They are so gracious and work so hard! Any questions are answered immediately and with a big smile! A couple of times, we had questions about the TV, or the dishwasher, and an employee was there within minutes to show us what to do. Jorge especially was amazing! Always polite, professional, very friendly and with a large smile! He checked in with us many times to make sure all was well and that we were enjoying ourselves. We met many other guests during our stay and everyone seemed to feel the same way :) I can't say enough - absolutely loved my stay at Refugio del Mar and would definitely stay there again! Already planning for 2020!

Had a great 2 day stay here! Very friendly and helpful staff and availability. Nice neighborhood, close to beach and central plaza.

This is a beautiful place to stay! Since you walk into the front entrance all the way my room I was impressed. All the staff was very friendly. The restaurants were delicious. Can’t wait to come back!

Loved it!!! Staff, property, restaurants, and amenities were 6 star. The location was close to great restaurants, bars, downtown, and a spectacular playa (beach). We would recommend this hotel to couples, large families, and even solo travelers. We will definitely be staying here again. Again, loved it!!!

Really had a great experience at this hotel. You can see the beach from the hotel it is just steps away. They provide you with beach towels, umbrellas and chairs to use. Also, they let you borrow a golf cart for any trips that you may need to take nearby such as the grocery store. The food offered at the hotels cafe and restaurant was very delicious but is also located by many other small restaurants nearby. Felt very safe with the security offered and staff was super friendly.

We had the penthouse for a 2 night stay in Bucerias. Everything was excellent: good service, close to beach, friendly people, nice pools, free bicycles, golf carts, beach chairs and umbrellas, and towels to borrow for the day. We were eight travelers (four adults, four teenagers) and the penthouse had plenty of space for us. We loved the kitchen, outside terrace with bar and pool and all the other amenities. The value can't be beat!