Senses Hotel and Resort

Grundsätzlich stimmten die Beschreibungen und Abbildungen im Internet, jedoch wird auf Erhalt des Ur-Zustands nicht viel Wert gelegt, man sieht es an Kleinigkeiten die dann sich auf den allgemeinen Zustand umsetzen. Wir hatten 3 Appt. mit Strandsicht gebucht was für uns sehr komfortabel war, andererseits haben uns auch die Nachbarn in die Zimmer geschaut... Es gibt einen großen Aussenpool, der jedoch witterungsbedingt in eine Schlammpfütze gewandelt wurde, aber der Innenpool hat es wett gemacht und dieser ist auch sehr groß für ein Hotel. Ein Strand oder Zugang gibt es dort nicht, auch wenn die Fotos anderes zeigen. Da wir nicht in der Saison da waren, gab es nicht jeden Tag ein Frühstücksbuffet und dann wurde das Frühstück an den Tisch gebracht, was ja soweit ok ist, jedoch hat dieser Prozess über 1 Stunde gedauert. Es fehlt sehr an Professionalität. Das Hotel bietet auch noch die Möglichkeit Feste einzurichten, was für allabendliche laute Musik über die ganze Anlage bis 3:00 Uhr morgens sorgte, hinzu hat die Nachbar-Anlage auch noch ihre Musik laufen lassen.... Das Hotel ist ohne Auto nicht erreichbar und schwer zu finden. Ansonsten waren die Inhaber und das Personal sehr freundlich und zuvorkommend und das Hotel empfehlenswert.

The hotel was lovely, Carolina the hotel manager made us feel very welcomed and made sure every day if we were happy or needed anything, the staff there were very accommodating. I would definitely recommend this hotel and the price was reasonable for this time of year. I would definitely come back next year.

staff were super nice. I enjoyed my stay and I would recommend senses to all travelers passing in Lebanon and wish to experience the seaside as well as good food, excellent service and cleanliness.

Staff were welcoming as soon as I walked in the door. They even upgraded my sweet to a sea view with balcony. The gym has 3 levels and caters for everything. Pool is amazing and whenever I need my laundry done they had it return to me the same day. I Recomend this place to anyone.

not far from down town, amazing spot to relax and enjoy the sea view with your lover

nice & very clean hotel, close to major areas of beirut, Metn & keserouan, they offered free upgrade & early check in at the arrival. staff are kind & helpful. very good breakfast especially when they offer both option (buffet or in room breakfast) highly recommended.

We had very nice time at the hotel, staff was very friendly, breakfast was nice

Nice hotel with amaizing views front of the beach. It's recommeneded for 1 to 2 nights stay.

Good location , near beach , good view , good staff , nice balcone

I was robbed in this hotel, I left my money in my carry on bag in the room considering it safe like hundreds of the decent hotels I stayed in around the world but I was wrong, 1 hour before I leave to the airport I wanted to take my money I put in the bag but only found the change left there while they took all the 500 bills. I complained to the hotel manager who was frustrated with the event but when she called the hotel owner who told her to wait & do nothing I was extremely disappointed, I called the police who wanted me to come to the station to file a report but I had a flight in less than 2 hours I would have missed it if I did (I almost missed it). Hotel management promised to look at the cameras & investigate & return my money back but of course no feedback once I left the hotel! They were only fast in debiting my credit card with the full amount of my stay. Except for the manager & one receptionist most of the hotel crew are not professional & lack experience beside having thieves among them. Don't stay there,