Grand Erbil Hotel

4.0 star property
Family-friendly hotel in Turksib District with 2 restaurants and 2 bars/lounges

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Erbil Hotel

Indoor pool
Superior Twin Room | In-room safe, desk, iron/ironing board, free WiFi
Exterior
Banquet hall
Turkish bath

Reviews

6.0 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Airport transfer
    Airport transfer
  • Parking available
    Parking available
  • Free breakfast
    Free breakfast
  • Spa
    Spa
Main amenities
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Free children's club
  • Sauna
  • Steam room
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • Airport shuttle
  • Terrace
For families
  • Children stay free
  • Children's club (free)
  • Playground on site
  • Microwave
  • Separate dining area
  • Television
The price is $42
includes taxes & fees
$37 per night
Nov 26 - Nov 27

Room options

Available filters for rooms
Showing 8 of 8 rooms

Superior Double Room

Highlights

Balcony
Separate dining area
Air conditioning
Refrigerator
Flat-screen TV
Renovated in 2023
Bathrobes
Hair dryer
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Single Room

Highlights

Separate dining area
Air conditioning
Refrigerator
Flat-screen TV
Renovated in 2023
Bathrobes
Hair dryer
Microwave
  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

Economy Double Room, No Windows

Highlights

Separate dining area
Air conditioning
Refrigerator
Flat-screen TV
Renovated in 2023
Bathrobes
Hair dryer
Microwave
  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Twin Room

Highlights

Separate dining area
Air conditioning
Refrigerator
Flat-screen TV
Renovated in 2023
Bathrobes
Hair dryer
Microwave
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

Basic Shared Dormitory, Shared Bathroom

Highlights

Separate dining area
Air conditioning
Refrigerator
Flat-screen TV
Renovated in 2023
2 bathrooms
Bathrobes
Hair dryer
  • 377 sq ft
  • Sleeps 1
  • 3 Twin Bunk Beds

Luxury Double Room, Jetted Tub

Highlights

Separate dining area
Air conditioning
Refrigerator
Flat-screen TV
Renovated in 2023
Jetted bathtub
Bathrobes
Hair dryer
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Twin Room

Highlights

Separate dining area
Air conditioning
Refrigerator
Flat-screen TV
Renovated in 2023
Bathrobes
Hair dryer
Microwave
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Double Room

Highlights

Balcony
Separate dining area
Air conditioning
Refrigerator
Flat-screen TV
Renovated in 2023
Bathrobes
Hair dryer
  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Sauranbaeva Str. 5, Almaty, 050-0011

What's nearby

  • MEGA Park - 10 min drive - 8.8 km
  • Zenkov Cathedral - 10 min drive - 10.7 km
  • Panfilov Park - 11 min drive - 10.5 km
  • Almaty Opera House - 12 min drive - 11.4 km
  • Republic Square - 12 min drive - 12.5 km

Getting around

  • Almaty (ALA-Almaty Intl.) - 16 min drive
  • Almaty Station - 20 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Отан - ‬16 min walk
  • ‪Кафе SenseAsia - ‬3 min drive
  • ‪KFC - ‬5 min drive
  • ‪Лаффа - ‬16 min walk
  • ‪Hotel Altyn Kol - ‬5 min drive

About this property

Grand Erbil Hotel

Grand Erbil Hotel is just 4.3 mi (6.8 km) from the airport and offers a shuttle (available 24 hours). Guests can be pampered with massages at the spa, and Erbil, one of 2 restaurants, serves breakfast, lunch, and dinner. There are 2 bars/lounges, an indoor pool, and in-room conveniences like refrigerators and microwaves.

Languages

English, Russian, Turkish

At a glance

Hotel size

  • 67 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: 11:00 AM
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

Children

  • Children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible van parking on site
  • Onsite parking limited (max 10 spaces per unit)

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Playground

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2014
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • An indoor pool
  • Full-service spa
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Accessible airport shuttle
  • Area rugs in room
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Hardwood flooring in public areas
  • Hardwood flooring in room

Room amenities

Be entertained

  • 70-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Turndown service
  • Bed sheets provided

What to enjoy

  • Separate dining area

Freshen up

  • Bathtub or shower
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave
  • Kitchen island
  • Paper towels

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with Turkish bath/hammam.

Dining

Erbil - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open 24 hours.

Fees & policies

Refundable deposits

  • Deposit: KZT 5000.00 per stay

Optional extras

  • Airport shuttle service is offered for an extra charge of KZT 3000 per vehicle (one-way, maximum occupancy 4)

Children & extra beds

  • Rollaway beds are available for KZT 10000.0 per day

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
This property accepts credit cards and cash.

Also known as

Grand Erbil Hotel Almaty
Grand Erbil Almaty
Grand Erbil
Grand Erbil Hotel Hotel
Grand Erbil Hotel Almaty
Grand Erbil Hotel Hotel Almaty

Frequently asked questions

Does Grand Erbil Hotel offer free cancellation for a full refund?
Yes, Grand Erbil Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grand Erbil Hotel?
Yes, there's an indoor pool.
Are pets allowed at Grand Erbil Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Grand Erbil Hotel?
Yes. Parking spots may be limited.
Is airport shuttle service offered by Grand Erbil Hotel?
Yes, an airport shuttle is available. The charge is KZT 3000 per vehicle one-way.
What are the check-in and check-out times at Grand Erbil Hotel?
Check-in start time: 2:00 PM; Check-in end time: 11:00 AM. Check-out time is noon.
Is there an onsite casino at Grand Erbil Hotel?
No, this hotel doesn't have a casino, but Casino Zodiak (15-min drive) is nearby.
What is there to do at Grand Erbil Hotel and nearby?
Grand Erbil Hotel has 2 bars and a spa, as well as an indoor pool and a steam room.
Are there restaurants at or near Grand Erbil Hotel?
Yes, there are 2 onsite restaurants.

Reviews

6.0

Good

6.2/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Fair

Abdul, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Terrible experience. The AC and Wi-Fi were both non-functional, making the stay uncomfortable. The cleanliness was disappointing—towels that should have been white were grey and dingy. The only redeeming factor was the breakfast, which was decent. I wouldn't recommend staying here.
Ekaterina, 1-night family trip
Verified Expedia guest review

8/10 Very Good

Good hotel for one night
Good hotel for one night
Didier, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Andrew H, 1-night trip
Verified Expedia guest review

8/10 Very Good

Viktor, 1-night trip
Verified Expedia guest review

4/10 Fair

Strong sewage smell in bathroom. Low water pressure in bathroom.
Gintautas, 1-night trip
Verified Expedia guest review

8/10 Very Good

sunbir, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Akhmadjon, 4-night trip
Verified Orbitz guest review

2/10 Poor

Leaving the hotel premises, I witnessed a distressing scene of a man physically assaulting a woman, causing a public outcry. Despite the evident commotion, approximately ten bystanders remained passive, declining to intervene. Shockingly, even the security guard on duty abstained from taking any action. Upon alerting the hotel management via phone, my friend was assured that the situation was being handled, despite the ongoing violence inflicted on the woman just outside the hotel premises, resulting in severe facial injuries.
Arseniy, 1-night business trip
Verified Expedia guest review

8/10 Very Good

Muhammad, 2-night trip
Verified Hotels.com guest review

4/10 Fair

The room had good spce area but need rerenovation.
Ahmed, 1-night trip with friends
Verified Expedia guest review

8/10 Very Good

on over all it was ok and good.
SEKAR, 1-night trip with friends
Verified Expedia guest review

4/10 Fair

Dmitriy, 1-night trip
Verified Expedia guest review

6/10 Good

internet was very poor or none and room service was every other day
JEAN, 9-night trip
Verified Expedia guest review

8/10 Very Good

Simon, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

I liked that hotel did not make a big deal about checking in, after a long flight this is appropriated.
Verified Expedia guest review

2/10 Poor

Didnt like it
Begimai, 2-night trip
Verified Expedia guest review

6/10 Good

Free shuttle service “included” in the hotel amenities doesn’t exist in fact. Had to pay for a taxi cab to get in there and back to airport
Vadim, 1-night trip
Verified Expedia guest review

2/10 Poor

Nina, 1-night trip
Verified Expedia guest review

2/10 Poor

Nothing
1-night trip
Verified Expedia guest review

6/10 Good

This hotel is dated, dark and depressing. This hotel is okay if you need a place to stay in between flights, but not good for a holiday stay. We booked the hotel for three nights, but stayed for one night. When we checked in, we were ignored and finally another person came to check us in because the other girl was talking to another employee. While trying to check in a disagreement took place between the employees which was loud and made me feel uncomfortable. We wanted to go swimming and relax; however the pool didn’t open until 1:00 PM and when we did get to the pool area, it was dark and not relaxing at all. We were told the breakfast buffet was from 7:00 to 10:00, but at 8:30AM a cold breakfast of hard cooked eggs with warm yogurt and vegetables was delivered to our door. Don’t bother putting out the Do Not Disturb sign because the ignored the sign. Also there was no seasoning on the food and no salt/pepper was brought either. You would think someone would ask why we were checking out two days early, but no no one even noticed we were checking out early. This was not a good experience at all.
Dorothy, 3-night romance trip
Verified Expedia guest review

4/10 Fair

Arya to far from sity scare. poor aria of road ok fo on peepol
8-night trip with friends
Verified Ebookers guest review

8/10 Very Good

.pleasant hotel, met expectations, relatively close to airport
F, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

2/10 Poor

Miserable
I regret I haven’t read reviews before booking. This is a typical (for CIS countries) near-train station hotel - drunk and aggressive people, loud music, smells, etc. No sound proof at all. The only reason I booked it is because I needed a hotel close to the airport to spend a night there - and in fact I wasn’t able to sleep at all. Please don’t make my mistake
Sergei, 1-night trip
Verified Expedia guest review