Pierre Mundo Imperial

This hotel is beautiful. It is located where Revolcadero Beach starts so the view of the ocen shore is amazing. The architecture is beautiful and the rooms are decorated simply but with very good taste. Customer service is really good. We had the breakfast buffet and unfortuntely was not what we expected, based on a previous stay at the hotel. Due to the pandemic, fruit juices were already in cups and wrapped in plastic. The juices I had tasted bad, the coffee was not good and the variety of food was limited.

El servicio y los cuidados de sanitizacion son buenísimos. Nos sentimos muy seguros con las medidas que tomaron. El hotel en partes ya está un poco descuidado y necesita mantenimiento, más en el gimnasio. Todo lo demás muy bien.

The service is very good, very kind staff, also good value for money

Is a very old old hotel and they need face lift urgent

Nice, smaller hotel than the Princess counterpart. Excellent buffet, excellent pools. The rooms maybe need some renovation but nothing too noticeable.

Please i need my invoice, how can i get it? it was really difficult for me to have comunication with the correct person for it.

Excellent Service, cleanness, not to much crowd! Perfect hotel for an escape! Excellent beach facilities, and services! Definitively is a big advantage to be part of mundo imperial group!

Great stay with beautiful views and lots of hot water and cold ac.

Pierre is always an excellent option in Acapulco for families and those who enjoy a calm and not too crowded environment. Please note though that the fees for any extras stated by the hotel in this site may differ at the lobby. For example: In the fine print at Expedia it states that the hotel considers adult 17 and above; however on site the rule is 12+. Similarly some other fees may vary as much as 3X on site.

A lot of details show that the place needs some love. Worn out furniture, broken AC drainage (which spilled all over the floor), the cover of the toilet flew off when I opened it... Reception and housekeeping were wonderful and very keen to help with our troubles. When eating in the restaurants however, it took FOREVER to get people to wait for our table. Food was completely 'meh'. If they got more waiters and trained them to always be looking out for all tables and areas (pool, beach), the experience would have been much better. Don't get me wrong, it's not a bad place, but for 150 USD a night, I expected much better. For 150 I expect clean and new accommodations and much better service. And as the weekend drew closer, people paid over 200 for a room, if that had happened to me, I would have been really mad.