Dreams Playa Bonita Panama

This property is labeled as a 5 star however it is not. This has been one of the worst experience I have ever encountered. We booked and king size bed with ocean view, when we got our room it had double beds. Called front desk and they changed rm right away, only to put us in a rm right infront of construction work. The noise was deafining. We decided to leave rm and grab lunch as we were not able get any rest with the noice. We went to Oceana one of there many restaurants. That experience was bad the first e items i orderd on the menue they did not have. I finally had to ask the waitress what on the menu did they have. The fish and chips was processed frozen fish stick it was discusting. The drinks taste like a bowl of sugar. I could go on and on about how horrible this place was but it not going change anything. This was so dissapointing.

Building is old..drains clogged up in showers..people were nice enough..the beach isnt exactly a beach like in costa or carribean side..some of the staff were clueless..but for wut u pay for its decent..Drinks very basic.

The property is very quiet, we always love it there

The resort and the staff were great but they should definitely say the beach is not swimmable at all. Too many rocks and not safe for kids.

Staff was wonderful! Went out of their way to be helpful. Food was about what I expected at an All Inclusive (pretty good). Grounds were beautiful!

Check in was great until we got a VIP key which the girl was trying to push something on us. When we didn’t bite the friendly act stopped. She was suppose to book a spa appt for us and never did (we found out the day we went to the spa and they had no appt) rooms and facilities are aged and needs updating. Most of the staff was great overall.

Me and my friends had a great time! We enjoyed the location of the hotel, far enough to feel like private area without being surrounding by tons of other hotels but close enough to Panama City to take a cheap $10 Uber ride to go visit. Not that many activities for adults during the day but this was perfectly ok with us! We know how to entertain ourself! Staff was absolutely fantastic, restaurant a la carte as well as buffet always super tasty & it was good to have real drinks not water down at the bar! The beach is not the Caraïbes but we were also perfectly ok with it and went in the ocean everyday when water was close enough to shore! Room was very comfortable with an awesome room service and a beautiful ocean view.

The location on the beach and abutting the jungle rainforest is what l liked best; the drive from the airport is longer than advertised. The service is jncrrdibly janke! Guest lose significant vacation time for nonsensical methods of check in and leaving the grounds on your own, getting change for the purpose of tipping, booking tours, and more. Anything that requires staff assistance comes with major delay. A point of contact person is assigned to you upon arrival; however, the POC can do nothing for you except point you to another staff person who is or may be the delivery person for your request. While the geography of the location is phenomenal, you're forced to rely on the resort for food and activities because you're very far away from retailers, restaurant and entertainment. Those 3 areas are provided at the cheapest cost possible. The food even the seafood is low, low quality. For example I ordered the mixed grill seafood entre at the ocean side grill. It came with grilled fake crab and dry ice frozen shrimp unloaded from a cargo ship traveling via the Panama Canal from China.- anything but fresh! If you are surrounded by 2 oceans and you cannot provide guests with fresh seafood, that's a major problem! It's also indicative of other food shortcomings - don't ask for the steak or burgers!

We enjoyed the security of the property and that it was away from the city which contributes to the relaxing atmosphere.

Our second stay, we absolutely love this resort. The staff is so accomodating and genuinely friendly and caring. Room service couldn't have been better. The meals were really good as well. The room was fantastic. Clean, well equipped and pretty fancy. It was the staff that really made our stays so enjoyable. Can't say enough positive about our overall experience.