Velas Condos

location on beach was nice. staff super friendly and service orientated. clean room. private. safe secure small town. good restaurants in town. small pool. noisy neighbors over weekend. not alot of amenities. beach closed and adjacent bar due to covid.

We rebooked for another two nights after being there there nights because it was such nice place.

It was wonderful being beside the beach .

The receptionist was outstanding and very resourceful. The room had a great view of the ocean and it was walking distance.

The condo was very convenient for us. They have beach access, and the town plaza is within walking distance. We enjoyed being able to cook our own food but would have appreciated a few cooking essentials like salt and oil. The air conditioning worked well, and the bed was comfortable.

I have stayed in this condo in the past and it had become less in many ways. Besides being moved to 3 different units based on internet service down, TV sporadic service, no hot water in the last unit I am most disappointed with the property management. I think the person is not friendly and acts as though any question is a nuisance. In the past basic cleaning was supplied. Not this time. No clean towels offered, no replacement of soap, no trash bags. The unit is in a great location and the apartments are nice but just need to be managed better.

Vela condos are great, a couple small issues , like kitchens need more utensils and containers and site says on site laundry services but there aren’t any. Other then that it’s very nice , woman who works the front desk is very kind and answers any question you have as best she can.

This condo building was right on the beach when you go out the back door. Lots of restaurants within a couple of blocks. Four blocks from the main square in “Beach” Puerto Morelos. Laundry three or four blocks away that did 25 pounds of clothes in one day for $7.00. Betta was always around from 9-5 at the front desk, and speaks English well. She was very helpful in answering all our questions. Two air conditioners in the unit worked great, although it wasn’t very hot outside in mid-March.

Thank you for hosting us at the last minute. Clean, modern, free morning coffee and super friendly staff. We will be back again.

Loved the proximity to town. Just small touches would make a big improvement - off the top of my head: filters on the tap in the kitchen so that the water doesn’t splash everywhere. A full length mirror would be great. A roll of paper towels in the kitchen would have been appreciated too. The place is very clean. However I did notice some old stains on the bedding and pillow cases - could be bleached. Bed was comfortable though. Betza is lovely and does everything she can to make sure you are comfortable.