Storm Níké Apartments

Placed us at a different part of town from what showed on the hotels.com website and gave us a different room from what was shown on hotels.com website. Misleading and false advertising.

The check in is done at London Bridge from the you walk to the Tower Bridge are were is located the apartment. (20 to 30 min with your luggage) the apartment is clean all decorated by Ikea. Is an apartment that means is not cleaning service.

So much more than expected. The apartment was really good. Address of the check in office could have been clearer but other than that it was a great experience and I would definitely use again.

DO NOT BOOK THIS APARTMENT HOTEL! If you want bugs, broken curtains, poor furniture and a balcony door you cant lock then go ahead and book it but we just had the worst experience with them and no one cares, My mom and sister came to visit me to london so Im writing from what I have seen. I came for a visit on a Saturday morning they arrived on Friday and needed to use the bathroom turned on the light and saw the silverfish bugs! On the floor and the bathtub! My sister then told me her curtains were broken and I had a look in her room. We walked over to the office to talk to the people and they sent some people over while we were out to kill the bugs we were hoping for a fixed curtains but that didn't happen! We got smelly apartment and had to open all the windows! On Monday morning my sister was sleeping and 8 in the morning a guy was outside the window cleaning it and well ofc he could see in and I went down to the office again to complain finally we got new curtains!!! We had some truble with our booking so please people read carefully over all because no one will give you your money back!

Check-in was very efficient. When we arrived at the apartment there was no bedding for the sofa bed and there was a light not working, so we rang the contact number. The response was very quick, helpful and polite, with someone arriving with bedding and someone else coming to fix the bulb and another couple of things we pointed out within 20 minutes. The apartment was reasonably comfortable although there is not much in the immediate area. The rules and regulations are quite stringent and there is a horrible smell of rubbish as you come through the entrance lobby. The sofa bed is very uncomfortable!