Nice Hotel but Lousy Wifi
Everything was great, The hotel is really comfortable and clean. The only complaint is the Wifi. Kigali has pretty good internet but this hotel it is nearly unusable. If you're in the city for business maybe re-consider or bring along a hotspot.
Geschäftsreise (10 Nächte), 8. Dez.. 2020
The staff is second to none. Very, very accommodating -- all first rate. I won't stay anywhere else after this trip.
Molly, Geschäftsreise (1 Nacht), 17. Mai. 2020
The initial booked room was terrible especially the toilet. The TV was not showing properly. No tooth brushes and paste are available in the rooms. The second room I was shifted to on day 2 was excellent.
Bruce, Geschäftsreise (3 Nächte), 10. Feb.. 2020
Checked in easily and quickly at 1 AM after late arrival at airport. Airport taxis are easy and charge between 10.000 and 15.000 framcs for trips into Kigali - I paid 15.000 at that time of night and was at the hotel 10 minutes later. Free breakfast is good with made to order omelets and great cappuccino and fresh juices with views over the city from 3rd floor terrace restaurant. Garden rooms are the cheaper rooms and are good value and spacious. Lots of hot water and good Wifi. Definitely cheaper if you are solo to book 1 person since the pruce goes up with 2 people or more. Note next door Zebra guesthouse has same price for 2 people so is a better option for couples. Location is good and you can walk to many places in an hour or less. Taxis also readily available. Recommended.
David, Reise (1 Nacht), 2. Jän.. 2020
The room was big Enough and bed was confortable
Mussa, Romantikurlaub (2 Nächte), 18. Dez.. 2019
Very Old and Mold. Very Basic Standard Only small soap
AK, Geschäftsreise (1 Nacht), 15. Dez.. 2019
Well worth looking at
Ahead of expectations, good food, very friendly service and within walking distance of centre.
ANDREW, Reise (2 Nächte), 18. Nov.. 2019
Great Proprety, staff was very caring and accommodating. Would stay there in a heart beat
Eddie19, Romantikurlaub (4 Nächte), 18. Okt.. 2019
The Check In experience was always a propblem because the hotel puts the least trained staff on their night shift. This is the 3rd and final time.
I will never stay in or recommend the hotel to anyone else.
In fact we checked out early and moved to the MARRIOTT
Urlaub mit Freunden (2 Nächte), 24. Sep.. 2019
No shampoo or amenities. Dark and dingy. Front desk was supposed to send someone 3 different times and no one showed up. Sad place.
Daniel, Geschäftsreise (2 Nächte), 9. Sep.. 2019