Hotel Calli Quetzalcoatl

It was great! I would highly recommend! They did everything possible to accommodate our needs and they succeeded.

Exelent llocation. Very good staff.quiet place, i will recomend.

The location in the historic center could not be better. Customer service staff is excellent. There are screens on the windows. Rooms have variety, not all alike in a price category. Our first room was on lower level in back and was musty. Water comes up from the ground through the walls in Mexico so this is common. We moved upstairs where we had air and lots of light. Staff was most accommodating. They took us to see the rooms currently available and offered to let us move later in the day when there were more rooms cleaned. If we didn't like the second room they encouraged us to let them know as they wanted us to be satisfied. The rooms featured a comfy bed, quick hot water, a good shower, and furniture in good repair. Internet was good. Televisions were new with limited cable channels and no local channels. There were no drawers but there was a large closet with a bar for clothes, two shelves below, and one above. This provided a lot of space for luggage and possessions. There is bottled drinking water. Doors opened with a tap card which had to be reset a couple times. Staff were cheery and quick in helping. Though the portales at the entry of the hotel are full of restaurants I suggest wandering a block west along Hidalgo to a restaurant used by locals called El Porton or a block further to the traditional market where I recommend both the quesadillas on blue corn made as you watch or Cemitas Lupita. The market is a cultural experience not to be missed.

Clean & friendly. Well located. Our room was in the back, through a back corridor, very dump.

Extremely cold room. No heat source. The shower was not great, barely any water came out. It was a great location and they did have nice towels.

I reserved 2 rooms, and they did not look as the pictures on line. One of the rooms had a problem with the toilet and the sink was leaky, bad customers service.

The hotel is at a great location, I love decoration of the place and how was everything close by. A lot of POI around the hotel and everyone was nice to us. The backfall of the place was that they share the parking spot with a commercial one and the hotel only is responsible for 7:30 pm to 10 am, if you leave the car, they charge the parking spot. It is not a big problem if you are using the car a lot or you arrive without a car. The place was clean bit it seems that they need to give a little maintanence to the room but it was nice.

Lo mas importante hoy día es el excelente trato de todo el persional, con amabilidad y cortesía. Gracias. Aunque en remodelación el hotel está limpio y ordenado. Las habitaciones son agradables a la vista, limpias y camas muy cómodas. El agua caliente tarda mucho en salir de la regadera. El estacionamiento incluido en el costo, es limitado a un horario, pero es seguro dejarlo ahí toda le estancia. No hice uso del restaurant, pues está en remodelación y aunque hay servicio, no me apetició. La ubicación del hotel es excelente, todos los lugares están accesible para conocer y pasear hasta en la noche. Una muy buena elección para conocer Cholula.

El hotel está Justo en la plaza principal de la ciudad. El personal súper amable y dispuestos siempre a dar un buen servicio. El estacionamiento está próximo al hotel, por lo que resulta un poco complicado el traslado del equipaje. El registro rápido. Las habitaciones equipadas con televisor, baño privado y conexión a internet wifi. No tiene aire acondicionado ni calefacción. Eso no lo necesitarás porque el clima es súper agradable. El hotel tiene una piscina. Lo malo: las habitaciones están en un pasillo con ventanas de vidrio transparente y cortinas. Se escucha todo el ruido de los huéspedes al pasar. Hotel recomendado para una noche en el centro de Cholula.

Ubicacion, personal, servicio, ambiente, precio y calidad