We were very disappointed with this hotel during our 4 night stay: We payed for a deluxe twin with city view which upon arrival smelled of smoke so badly we had to request a change of rooms. This is a non-smoking hotel! Note that front desk was not very interested in this, just gave us another room. This new room had no city view (3rd floor, facing a building), small window, much smaller room size. We never received a refund of the price difference we had paid to stay in the deluxe category as we were told the 3rd floor room falls into the same category (we found that very hard to believe.)
This room was not soundproofed, we heard everyone in the corridor (huge crack under our door didn't help), above us and left and right (especially when toilets were flushed or showers taken). We basically had to put in earplugs in order to be able to get some sleep, especially in the mornings.
Room had hair on the floor, dirty carpet and grimy appliances.
Busloads of tourists arrived every day, blocked the lobby and talked loudly in the corridors.
On the plus side, the location is great.
Coin laundry is useful but only 1 of 2 washing machines was working during our 4 night stay.
It's nice that they offer complimentary breakfast and dinner (we never tried it due to the crowds in the restaurant).