Holiday Inn Express Cheektowaga North East

Great stay me and my gf love staying here for our staycations

The room appeared to have not been vacuumed in who knows how long, there were large pieces of white "fuzz" on the carpet as well as a women's bobby pin on the carpet in the center of the room. I sat on the edge of the bed to put my shoes on and it made a large metallic sound like a tin can and then did it again when I got up. The toilet handle was an odd two piece handle which had to be held upwards to flush. The clock was off by almost an hour and a half. Besides all of that, there were only 8 cars in the lot at about 10pm, yet they placed a couple in the room directly next to mine that argued for hours with the male being obviously very drunk swearing every 3-4 seconds loud enough to easily hear it in my room. So, if this hotel has 80-100 rooms (I'm not sure how many) why put visitors right next door to other occupied rooms??? I'll never stay there again.

Hotel is clean, room is very spacious and comfortable, staff members are very courteous, overall, I was very satisfied with the hotel during my stay.

The room was smaller than I thought it looked in the pictures on the website. The room was clean and comfortable. The a/c didn't cool the room as cool as I like it to sleep. During this pandemic with the breakfast buffet not available I would prefer a lower rate. We don't like the breakfast on the go. I like a hot breakfast and don't like being charged for a cold one I'm not going to eat.

Great location, but other guests made it not ideal. Loud and smelled of marijuana.

Very clean. I felt comfortable staying here. The bathroom could use some updating/ repairs to the wallpaper and tile but it was clean.

On a long road trip and was just looking for a place to rest our heads, we made tree mistake of picking this place. Check in was fine and we went to dinner. Upon coming back we had to ask for toilet paper as the room had barely any on the solo roll. While showering we noticed hairs in the shower and a razor cover but were so tired we dealt with it, but upon looking at the white comforter and sheets there were numerous stains. We were given a new room as they were countless available from the lack of cars in the lot. Before opening our suitcase I looked at the sheets and sure enough, more marks on them. This time the employee came and saw for herself and gave us a third room which finally had clean bedding. Of course this room had zero soap, tissue or shampoo and in the five minutes of her leaving and me going to the front desk to get the key, she forgot who i was even. What a joke

Great stay, bed could have been a little firmer don't know if that can.be requested but it was good overall

Reliably clean and comfortable. Breakfast good as always.

Friendly staff. Indoor poor. Clean and updated rooms