Worst customer service
This hotel was the only hotel which refused cancel or reschedule our vacation stay during covid19. Not nice policy. All other hotels let me reschedule our vacation. This hotel just took our money.
Reise (2 Nächte), 13. Jän.. 2021
Overall comment is the toilet floor needs to be condition and perhaps anti-slip would help, quite slippery when its wet. Be careful.
Siew Weng, Familienurlaub (2 Nächte), 27. Dez.. 2020
Not a pleasant stay
Room not ready at all when upon reaching. Delay the room for 1hour. The receptionist does not show any kind of urgency and just take it lightly by saying theres nothing she can do about it and a simple sorry. The carpet in our suite room have lots of stain, no view as all the window is closed and locked. Not a pleasant stay as a whole.
Wiwi, Reise (1 Nacht), 6. Nov.. 2020
Location wise it was good as the entrance was by the road and directly across was a Starbucks coffee and around it has great numbers of local eateries but forget about airconditioning. Late night you can find around the corner lots of local delights. Across the street you have the best money changer and also local malls for some light cheap shopping. The room is comfortable but not really too soundproof as walls are not too thick and wifi is adequate for light surfing but video conferencing is not too fantastic. Hotel service is bare minimal not fancy. Recommend for first timer to Singapore who is not looking for fancy stuff like in Orchard.
Tyler, Geschäftsreise (7 Nächte), 16. Okt.. 2020
bath and water temp *****
noise *** - location is next to main road
transport ***** - Chinatown MRT
WIFI * - signal strong BUT bandwidth zero!! cannot lar!!
ChrisTay, Romantikurlaub (1 Nacht), 25. Sep.. 2020
Convenient and cozy
Altho check in was delayed but friendly staff made up for it!!Nice n cozy feels generally and location is super convi!! Have great foods around chinatown area too👍
Reise (1 Nacht), 22. Aug.. 2020
Jennifer, Reise (1 Nacht), 14. März. 2020
The staff Evelyn was very nice! I picked the luggage back at mid-night on 1 Jan and it was incredibly hard to call a grip or taxi. She paid so much effort on it and this makes me very impressive overall the trip! Others in hotel were fine. The only thing is the TV is not work very smooth.
Reise (2 Nächte), 28. Dez.. 2019
Great place to stay, close to transport and fantastic food in Chinatown. Hotel was clean, family room great size for four of us. Staff were lovely, allowing us early check in after a long flight.
Familienurlaub (1 Nacht), 4. Dez.. 2019
Always clean and staff are always super friendly and professional.
Romantikurlaub (3 Nächte), 4. Dez.. 2019