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Grand Hotel Excelsior Port Royal

3.5 star property
Waterfront hotel with outdoor pool, near Fort Charles

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Photo gallery for Grand Hotel Excelsior Port Royal

Breakfast, lunch, dinner served; beach views
Breakfast, lunch, dinner served; beach views
Sundeck
Breakfast, lunch, dinner served; beach views
Egyptian cotton sheets, down comforters, pillowtop beds
Located near Fort Charles, Grand Hotel Excelsior Port Royal offers a warm welcome with a free breakfast buffet and daily manager's reception. Enjoy beachfront dining at Red Jack, unwind by the outdoor pool, or take part in onsite activities like fishing and boat tours.

Reviews

6.4 out of 10
Good

Popular amenities

  • Free breakfast
  • Airport transfer
  • Connecting rooms available
  • Bar
  • Pool
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Room service
  • Meeting rooms
  • Airport shuttle
  • Area shuttle
  • Terrace
  • Air conditioning
  • Garden
  • Laundry service

For families (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, 1 King Bed, Pool View

Deluxe Room, 1 King Bed, Pool View | Egyptian cotton sheets, down comforters, pillowtop beds

Deluxe Room, 1 King Bed, Pool View

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Pillowtop bed
Down duvet
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Room, 2 Double Beds, Garden View

Comfort Room, 2 Double Beds, Garden View | Egyptian cotton sheets, down comforters, pillowtop beds

Comfort Room, 2 Double Beds, Garden View

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Blackout drapes/curtains
Pillowtop bed
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Room, 1 King Bed, Beach View

Grand Room, 1 King Bed, Beach View | Egyptian cotton sheets, down comforters, pillowtop beds

Grand Room, 1 King Bed, Beach View

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Blackout drapes/curtains
Pillowtop bed
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Partial Sea View

Egyptian cotton sheets, down comforters, pillowtop beds

Deluxe Room, 1 King Bed, Partial Sea View

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Blackout drapes/curtains
Pillowtop bed
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room

Standard Single Room | Egyptian cotton sheets, down comforters, pillowtop beds

Standard Single Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Blackout drapes/curtains
Pillowtop bed
  • Park view
  • Sleeps 1
  • 1 Double Bed

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About the neighborhood

Map
1 Port Royal Street, Kingston, Saint Andrew

What's nearby

  • Jamaica Conference Center - 23 min drive
  • National Gallery of Jamaica - 24 min drive
  • Bob Marley Museum - 27 min drive
  • Devon House - 28 min drive
  • Jamaica House - 30 min drive

Getting around

  • Norman Manley Intl. Airport (KIN) - 10 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Di Dragon - ‬38 min drive
  • ‪Tastee - ‬37 min drive
  • ‪Mr. Woody's - ‬41 min drive
  • ‪Gloria's Restaurant - ‬5 min walk
  • ‪KFC - ‬37 min drive

About this property

Grand Hotel Excelsior Port Royal

Situated by the ocean, Grand Hotel Excelsior Port Royal is a great choice for a stay in Kingston. Guests can take a dip in the outdoor pool or grab a bite to eat at Red Jack, which serves breakfast, lunch, and dinner. A bar/lounge, a terrace, and a garden are other highlights. The helpful staff and airport proximity get good marks from fellow travelers.

Languages

English

At a glance

DONE

Hotel size

    • 60 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • The front desk is open Monday - Thursday (6:00 AM - 11:00 PM) and Friday - Sunday (6:00 AM - 5:30 AM)
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Free daily reception
  • Room service (late night)

Traveling with children

  • Children stay free (see details)
  • Children's menu

What to do

  • Boat tours
  • Fishing
  • Beach nearby

Working away

  • Meeting rooms

Services

  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services

Facilities

  • 4 buildings/towers
  • Built in 1950
  • Garden
  • Terrace
  • An outdoor pool
  • Banquet hall
  • Traditional architecture

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Lever door handles

Room amenities

Be entertained

  • 32-inch TV
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Egyptian cotton sheets
  • Pillowtop mattress

What to enjoy

  • In-room massage
  • Individually furnished

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Dining

Red Jack - This beachfront fine-dining restaurant serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open 24 hours.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 20 per person (roundtrip)
  • Area shuttle service is offered for an extra charge

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.

Also known as

Grand Port Royal Hotel Marina
Grand Port Royal Hotel Marina Kingston
Grand Port Royal Marina
Grand Port Royal Marina Kingston
Grand Port Royal Hotel Marina Spa
Grand Excelsior Royal Kingston
Grand Port Royal Hotel Marina Spa
Grand Hotel Excelsior Port Royal Hotel
Grand Hotel Excelsior Port Royal Kingston
Grand Hotel Excelsior Port Royal Hotel Kingston

Frequently asked questions

Does Grand Hotel Excelsior Port Royal offer free cancellation for a full refund?

Yes, Grand Hotel Excelsior Port Royal does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Hotel Excelsior Port Royal?

Yes, there's an outdoor pool.

Are pets allowed at Grand Hotel Excelsior Port Royal?

Sorry, pets and service animals aren't allowed.

Is airport shuttle service offered by Grand Hotel Excelsior Port Royal?

Yes, an airport shuttle is available. The charge is USD 20 per person roundtrip.

What are the check-in and check-out times at Grand Hotel Excelsior Port Royal?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Express check-out and contactless check-in and check-out are available.

What is there to do at Grand Hotel Excelsior Port Royal and nearby?

Have fun with onsite activities like fishing and boat tours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.

Are there restaurants at or near Grand Hotel Excelsior Port Royal?

Yes, Red Jack offers alfresco dining and garden views.

What's the area around Grand Hotel Excelsior Port Royal like?

Grand Hotel Excelsior Port Royal is in Port Royal, a short 10-minute drive from Norman Manley Intl. Airport (KIN) and 9 minutes' walk from Fort Charles.

Grand Hotel Excelsior Port Royal Reviews

Reviews

6.4

Good

7.0/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Very good

The property is very beautiful, however the room had no warm water; not even a drop and there was zero WiFi available. Those are 2 very important amenities to me.
Tennith, 1-night trip

8/10 Very good

This is a lovely property.
Mark, 1-night trip

10/10 Exceptional

I enjoyed my stay despite the rain that literally flooded the walkway from the room to the front desk! We survived! Staff did their best to rectify the problems.
Ruth, 1-night trip

2/10 Poor

very disappointed The rooms were not cleaned and i have took pictures for you to see No hot water so we both ended having Cold Showers No Wifi Had to move rooms twice which were no better I would like a full refund Could not even use the kettle as was Very Dirty and full of dust
1-night trip

6/10 Good

The best thing about this place is the staff. It’s ideal if you want to escape the world and have limited interaction with persons.
Jessica, 5-night trip

10/10 Exceptional

I love it here. Service is excellent and staff are very nice
Rubenia, 2-night trip

10/10 Exceptional

Spacious, beautiful and clean, close to the airport and Kingston city
Brian, 2-night trip

8/10 Very good

Friendly staff
It was a short quick trip that was well spent. The restaurant didnt have a lot of things on the menu but seevice was amazing. Friendly staff and clean environment.
Sharmike, 1-night trip

8/10 Very good

This hotel offers the best view of the wide-open harbor, overlooking downtown Kingston. (There was a renovation taking place at the property when we stayed. The noise was quite intense. The hotel should not rent out the affected rooms during the renovation.)
Mohammad M, 3-night trip

10/10 Exceptional

I like that the property is right on the water and has a spectacular view of the Kingston harbour.
Samuel, 1-night trip

6/10 Good

Property is well kept.
Eunice, 14-night trip

8/10 Very good

I like all the thlnks i will come back soon thank you for your service we give the good food
Harold, 1-night trip

8/10 Very good

The views at this property were beautiful, a massive plus for me. Pleasant and friendly staff, good food (lovely traditional breakfast at weekend) & music. The outside of the hotel looks great, rooms need just a little TLC. Would stay again.
Holly, 4-night trip

10/10 Exceptional

The Grand Hotel Excelsior is teeming with history and it is no surprise that not much has changed with the building. Everything is well maintained however. Making customers comfortable seems to the priority of staff.
Dennis Leo, 3-night trip

10/10 Exceptional

Nice
Joel, 1-night trip

10/10 Exceptional

Love the bar area and the verandas!
Heather, 1-night trip

10/10 Exceptional

Good location, attentive staff.
Edwin, 1-night trip

10/10 Exceptional

Very quiet n relaxing. Throughout the property was very clean
CELIA, 1-night trip

10/10 Exceptional

Staff was pleasant n helpful, great place to stay looking forward to next visit
PHILIPPA, 5-night trip

8/10 Very good

Nice environment, budget friendly, moneys worth nice breakfast, great staff .. would recommend to anyone, definitely going back
Shane, 1-night trip

10/10 Exceptional

Everything was great with the hotel
Otis, 1-night trip

10/10 Exceptional

The view was AMAZING! Great breakfast as well.
howard, 4-night trip

10/10 Exceptional

love love love and cant wait to return
Abenna, 1-night trip

10/10 Exceptional

Perfect room good staff good service I love it for my next trip
Jean Mary Oscar, 1-night trip

6/10 Good

This property served its purpose in the convenience of being close to the airport. Amazing view. Property needs work
John, 1-night trip