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Hotel am Stadtrand in Apia mit Außenpool und Restaurant
Property is well located to shops, Apia township etc. Staff customer service needs…
28. Dez.. 2019
Enjoyable and relaxing time. Highly recommended place to stay, awesome Buffet breakfast…
24. Dez.. 2019
Nicht vergessen: Nach jedem 10. Stempel gibt es 1 Prämiennacht*
Diese Unterkunft weist darauf hin, dass derzeit Maßnahmen für eine erhöhte Hygiene und die Gästesicherheit ergriffen werden.
Für die Reinigung der Unterkunft wird Desinfektionsmittel verwendet; zwischen den Aufenthalten werden häufig berührte Oberflächen mit Desinfektionsmitteln gereinigt; Bettwäsche und Handtücher werden bei mindestens 60 °C gewaschen.
Die Abstandsregeln werden befolgt; das Personal der Unterkunft trägt persönliche Schutzausrüstung; Gästen steht Handdesinfektionsmittel zur Verfügung.
In dieser Unterkunft gibt es keinen Aufzug.
Kontaktieren Sie Ihre Unterkunft bitte spätestens bei der Ankunft, um Transfers zu arrangieren. Die Telefonnummer finden Sie auf Ihrer Buchungsbestätigung.
Diese Unterkunft akzeptiert Visa und Mastercard. Bargeld wird nicht akzeptiert.
* Unter „Gebühren & Richtlinien“ finden Sie Informationen zu weiteren Einzelheiten und zusätzlichen Gebühren.
Close to the township, shops etc. Staff were noisy walking past rooms and laughing. It made it difficult rest during the day
Sera, Familienurlaub (5 Nächte), 16. Dez.. 2019
Unfortunately, room service let us down. The pillow cases and sheets were not cleaned properly. they smelt of mildew, the pillow cases and sheet were not dried properly. Also we had to ask for complimentary coffee, sugar they were not refilled as part of their service. One of the beds did not have a mattress protector and sleeping on it was very uncomfortable. Also they overcharged for a cancelled booking. it has been five days and I'm still waiting for receipts of overcharged fee which I requested on Tuesday just gone. However, the service from the porters were excellent. the breakfast was excellent as usual. We would stay at Insel again, just this time it was disappointing where most times we have stayed everything has been excellent!.
Amoe, Familienurlaub (6 Nächte), 5. Dez.. 2019
I like the food especially the breakfast, good varieties and many fruits on the table. The staffs are neat and well presented, smile all the time. Also it is really good that the self contain-room have a oven, microwave and kitchen utencils and a sink so you can prepare your own favourate meal if you want to. Private and away from car noises. The only improvement I can recommend is that chairs and tables in the rooms need to have rubbers under there legs tips, so to stop squeeky noises when moved on the floor, other wise services, food, and property conditions are well matched with the price, that most travellers can afford. Malo lava, well done, from Fuifui and Roberta Teevale, always stay as guests at Insel Fehmarn Hotel, Apia, Tuamasaga Samoa. Keep up the good services.....
Familienurlaub (5 Nächte), 2. Dez.. 2019
Staff were friendly, room simple but clean. Price very reasonable. We had a breakfast deal included and that was fantastic. Close to the main town centre and taxis are very cheap. I would stay here again.
Lenore, Familienurlaub (7 Nächte), 29. Nov.. 2019
Front counter staff were good. Generally good accommodation. Housekeeping could iron the sheets and mop floor
Reise (2 Nächte), 21. Nov.. 2019
Personable and respectful customer service from the staff all around. Smiles makes a warm reception.
Foifua, Familienurlaub (3 Nächte), 16. Okt.. 2019
Hotel rooms were great would definitely book again
Familienurlaub (2 Nächte), 28. Sep.. 2019
The towels look tired and old, shower curtain old and disgusting looking. The bed sheets werent changed even when there was blood stained on it the sheets on our second night. The first room we checked in was dirty and had faeces floating to the top Dryer working but broken The front desk stuff unprofessional and not very friendly They paid more attention to the tv than the guests
Katalina, Romantikurlaub (3 Nächte), 19. Sep.. 2019
I like the property because it was surrounded by many beautiful flowers & it does represent a hotel in the island. The front desk was available 24 /7 and it was an awesome service! The breakfast was magnificent. The butlers did an awesome job of being around despite the time of the night! Friendly staff. Our time in Samoa was brief and so busy because we were there for a wedding, & that we went in & out almost every time & everyday. In saying that, I didn't like our room remained untidy for the whole time we spent there. That also means, that our shower floor remained wet, dirty and even our bedsheets never got changed! I have to tell my son to be careful walking in the shower because it was slippery. We had to do it ourselves when we return back to the hotel find nothing has done to it. We didn't want to ask anyone to come and tidy our room when we present in the room! Our room only got tidy on our last day before we depart on early morning the following day! There were no toilet papers, shower body wash, hair shampoos & conditioners, when we got there despite informing the front desk. We bought our own! The toilet couldn't flush nearly all the time, when asked, they said "its old american model!"
Familienurlaub (4 Nächte), 18. Sep.. 2019
Thank you Insel. I had a great stay and your rooms on the top floor were modern and comfortable. See you next time.
Thomas, Urlaub mit Freunden (3 Nächte), 5. Sep.. 2019