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Pension in York
Reception pleasant, room clean not well equipped or organised or maintained. On…
15. Sep.. 2021
Room was very clean, perfect for one night stay. Contacted several times regarding how to…
27. Aug.. 2021
Nicht vergessen: Nach jedem 10. Stempel gibt es 1 Prämiennacht*
In dieser Unterkunft gibt es keinen Aufzug.
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There is no free overnight parking in the immediate vicinity; you have to walk up to 10 minutes to get it or pay a rip off £5 per day for a parking permit
PETER, Reise (7 Nächte), 5. Juni. 2021
Very well priced accommodation - within walking disctance of all that York has to offer. Nice period property with lovely/friendly staff. Amazing value.
Andrew, Geschäftsreise (1 Nacht), 2. Juni. 2021
No one about Room very small Paid for breakfast to be informed via phone call that we let them know to late.although they took our money Issue with parking
Romantikurlaub (1 Nacht), 1. Dez.. 2019
We liked every thing about it ,the room,the staff, the price.
Familienurlaub (2 Nächte), 26. Nov.. 2019
Very friendly, very clean and very well appointed. Great location too.
Familienurlaub (1 Nacht), 14. Nov.. 2019
Breakfast basket was stated on booking and not received once. Room was not cleaned and serviced once. Bathroom was full of damp and the valence on the left hand side of bed was showing signs as though someone previously had been sick over the side of the bed. Booking said no children allowed yet children were present on the ground floor. As smokers ashtray said could be provided for the outside yet none available. Not recommended and would not visit again after seeing other establishments in the area.
paul, Reise (3 Nächte), 23. Aug.. 2019
Having received an email from Diamonds Lodge advising that our booking included a continental breakfast basket in our room we were a little disappointed on arrival to be told we were room only. Not really a problem, but they should organise their admin a bit better. Also, there was mould in the shower that wan't great, but this was a last minute booking, the price, for York, was cheap, and the room was clean, so no real complaint.
Romantikurlaub (1 Nacht), 17. Aug.. 2019
£110 for a dirty tiny room without a working shower. Asked to change rooms and was told no even though the room next door to mine was empty. Disgusting mouldy bathroom. Spider webs everywhere so not been dusted in a while. No breakfast room like shown in the pictures. My friends got a hamper in the room with cereal and longlife milk. I got nothing. No staff overnight.
Wendy, Urlaub mit Freunden (1 Nacht), 10. Aug.. 2019
Not the room we paid for!!!! Ignore the good ratings as this guesthouse has been taken over. There is NO breakfast. The photo of the dining room is an old one because that room has been changed into a bedroom. We didn't even get a breakfast hamper. We went to celebrate our wedding anniversary so paid for a Superior King room, what we actually got was a small double room which was downstairs next to the front door so lots of banging of the two front doors as other guests came and went. This room used to be where breakfast was served but new owners have made it a bedroom. There wasn't much tea, coffee or milk in the room. We stayed for 3 nights and housekeeping only attempted to come in once but we were in the shower so shouted to them not to come in. They had plenty of other opportunities to come in and top up toilet rolls, tea and coffee etc but they didn't. No clear reception area or opening times so couldn't just go and ask them for more things. There was no wardrobe or hanging rail to put our clothes, again because this room was designed to be a dining room. Not enough plug sockets and everything was run on long extension leads. Kettle was near impossible to fill in the shallow sink. Towels were provided and a soap dispenser by the sink and one in the shower but no other toiletries.Had to find extra money to buy breakfast out. We paid extra for a fancier room for our anniversary and got a basic room. Dont waste your money staying here!!Overall very disappointed feel robbed
Christina, Reise (3 Nächte), 5. Aug.. 2019
Paid extra for a superior room, they don't have a superior room? Told they, 'are all the same apart from a family room'. No restaurant. Told that we would get free breakfast. No breakfast. When we got to Hotel told alcohol not allowed in room and if we did take alcohol into room we would be thrown out and charged £25 to clean the room. You would think the clue would be in the name, Hotel.com. It's not a hotel not even a BB just a room. A part from that it was clean but small, and cheap.
Reise (3 Nächte), 29. Juli. 2019