Fantastic faculty, service and location!
Roy, Familienurlaub (1 Nacht), 17. Okt.. 2019
Substandard Westin, very disappointed
The hotel is located in a nice area however the service needs attention. On Sunday morning at 9am we were woken up by very loud noise of people shouting at each other in the hallway. This lasted about more than 30 min... until we called reception and was notified there was a wedding party that morning. Not a single apologies from staff or management team. This totally written off the hotel for us ... the rooms are dark and tired and bathroom needs renovation ... not the usual Westin feel i am afraid.
Trevor, Geschäftsreise (4 Nächte), 18. Apr.. 2019
Very good location, spacious room and nice staff, kids enjoyed the stay
Lydia, Familienurlaub (3 Nächte), 18. Apr.. 2019
I honestly can't say I've enjoyed a hotel stay as much. From the spacious room, fabulous food, friendly attentive service to great location this hotel has it all you will not be disappointed. We travel a fare bit and have been a member of another hotel chain for years but will definitely be changing if this is the level of service Westin offers. I hope this is a benchmark followed by other hotels in the group. There staff training is faultless. Will be back.
Romantikurlaub (2 Nächte), 17. Apr.. 2019
Great location close to a beautiful pedestrian street and the giant wild goose pagoda. Walking distance to the metro station.
EdT, Familienurlaub (3 Nächte), 12. Apr.. 2019
The staff were so helpful and always willing to answer any of my questions.
Reise (1 Nacht), 11. Apr.. 2019
You will feel at HOME
Great location, spacious (though I can say a bit dated) but that's more than OK. helpful staff.
lawland, Reise (3 Nächte), 13. März. 2019
Fantastic location! We were there during Chinese New Year very busy. Hotel was very noisy with kids running the halls and Chinese guests also very loud in the hallways at night.
Familienurlaub (3 Nächte), 15. Feb.. 2019
Sweet accommodation at a fantastic location!
We were supposed to stay at the studio, which was okay, except that it was a little distant from the main hall. So the morning after, we requested to switch from the studio residence to the main hall, where the hotel rooms are. The switch was swift, and the hotel room that we stayed on the second evening was remarkable. The night spot beside the hotel was remarkably lively on a cold winter evening.
As for the hotel, the design of the hotel is a reminder of its oriental heritage, mixed with contemporary style that many are familiar with. Swag to the max.
Romantikurlaub (2 Nächte), 28. Dez.. 2018
Loved the hotel and it is in a great area. Couldn’t be better located. Right across from the Wild Goose Pagoda and this huge new upscale mall. Nice park and places to walk around. The hotel could use a little maintenance and touch up. It’s showing a bit of age. I imagine with all the new stuff around it, it will will refurbish soon. I would highly recommend staying there!
Lisa, Familienurlaub (2 Nächte), 23. Dez.. 2018