Citymax Hotel Sharjah

Reception was good helpful

We always choose non smoking room but still giving me smelly smoking room. And their excuse is they cannot stop other customer to smokr in non smoking rooms. I forgot my watch in hotel and didn't get it back. I clearly remember when i left it. But they have dishonest staff who took it.

Everything in the room is old, the smell of old stuff sticks to your clothes, in the first 2 hours I killed 7 little flies, but that's not even the problem, the problem is that you hear EVERYTHING from the rooms next door, from the cell phone vibrating to acts done between a couple (if you know what I'm talking about). I asked to change rooms due to "parties" in the next room, it happened until 1 am / 2am, they told me to wait 4 hours to get another one, they called me after 4 days to find out if I still wanted to change rooms, 4 sleepless nights. They don't have consideration for the customer. To make matters worse, I always ordered the same food, on my last day, the food came differently, in two hours my body had an allergic reaction to who knows what they put in the food, I'm pregnant, I put my pregnancy on risk. That same afternoon I got my things and checked out, went to a hospital and looked for another hotel, even though I had paid for one more night. The parking is subject to available space otherwise you have to park on the streets, and you can easily crash you car inside their parking, because they don't have space enough and is a total mess. The restaurant attendants and 1 cleaning guy are very attentive, but I don't recommend it to anyone.

The hotel is clean and staff are very helpful food is very good and overall cost is the best. I recommend others to stay in Citymax hotel Sharjah

I am really frustrated since I found the price of this hotel is more than other agency that I booked through Hotels.com before I check in, so when I spoke with the receptionist of the hotel they told me you have to call the hotels.com for this matter. Then I checked in the hotel and I called the hotel.com and explained there was a different the in price with other agency ... the staff of hotels told that I have to speak with the hotel to cancel your booking , but unfortunately the hotel staff refused to do that because it was return in the booking online that it’s non refundable pay. By this neither hotel.com nor the hotel gave the correct answer with my problem. Another thing, I did not enjoy staying in the room, I discovered that bed sheets did not change for 3 days, and I got itching all the time because if bed bugs and I showed to the supervisor my red skin on my arms. The last 2 days of my staying the neighbors were very noisy and knocking the door by mistake . Over all. The Hotel .com did not able to solve the problem with manger of the hotel and the hotel did not allowed to cancel the booking unless I have to pay all the money !

They are angry all the time no small at all WIfi not good service not bad my room and floor no smoking but all of the room smoke and the floor

Bad service No parking in the parking area The smell was so bad I rate it 3 from 10

Will never stay there again. Asked for a refund ro stay elsewhere and they refused.

It is ok good as per price. Comfort Overall good & further I will prefer this hotel

It's okay for medium Users