This was the very worst I have experienced in a long time. Called Hotels.com to get out of that garbage hotel … waiting 30’ and disconnected, then over 60’ to hear that since it was paid, it could not be refunded. I left after one night of fighting with mosquitoes for hours, in a bedroom that was abject, and an owner/manager that was most unresponsive. You, Hotels.com, have a responsibility to corrrctly inform your customers. You should be ashamed to recommend such a place!