Riad Alaka

My poor rating of Riad Alaka is due to one specific incident that occurred during my stay here. I stayed at Riad Alaka for 2 nights 15-16 October and booked a hammam treatment. I was originally told by the manager on duty that the cost would be 15 euros. However, after the hammam was finished and upon check out, the manager on duty (Aziz) told me that it was 15 euros plus an additional 15 euros for local tax, for a total of 30 euros. (This would essentially be a 100% tax.) I contacted various other local hammams in Marrakech and was told that "there is no taxes anywhere you go here , the price you pay includes everything , and not the clients who pay the taxes." As a result, I feel completely deceived and cheated by the manager on duty. Other than him, the rest of the staff was extremely friendly and accommodating. The place itself is traditionally decorated and clean, and the free breakfast provided is very authentic and delicious as well. The location is also only about a 15-20 minute walk to Koutobia/Jama El f’na Square. Had I not been conned by the manager on duty, I would have given Riad Alaka a much better rating. If you decide to stay here, I would highly recommend booking through third-party sites (such as Expedia, Hotels.com, etc.) just to have your booking confirmed and everything pre-paid in full to avoid situations like mine.

We stayed at the Riad in September. The Riad is lovely, in a popular area of Marrakech where you can enjoy the market and to bargain in the souk. It is ideally located in the center of the Médina. The Riad is perfectly clean and the employees are really kind and helpful. It is a typical propriety decorated in the pure Moroccan style. The bedroom was well furnished and decorated. The terrace on the top was really enjoyable. It is a pure moment of relax and happiness to enjoy the Jacuzzi by night. We decided to have diner twice. The chicken tajine and the couscous were delicious! We also appreciated the breakfasts that were typical Moroccan and varied. Thank you very much Malika!! Your food was extremely tasty. We really felt at home thanks to Aziz (Responsable for the guests) and Malika (cook). They were extremely helpful and friendly with us, giving us excellent advices. Thanks for the nice service!! It was a really enjoyable stay and we are gonna recommend this place without any hesitation!! The only negative points : No internet connection in our bedroom and on the terrace. We were really chocked by the behavior of the two French owners of the Riad (Pascal and his wife). They were not treating well the employees and Pascal’s wife was even screaming on an employee in front of the customers... this is definitely not a behavior to have when you are the boss of a riad/hotel.

We are pleased by the willingness of staff to help. We arrived at the Riad around 10pm due to the delay caused by the day trip and have to leave early next morning. During our 10 hour stay in the Riad, the staff prepared our dinner as well as breakfast and helped to hire taxi for us. The Riad is located at the edge of Médina with easy to reach many places. It is very crowded at night market outside. However, it is quiet inside the Riad. The breakfast could be improved.

The Riad is charming! Pascal, Aziz and their team were welcoming and very caring. From arranging airport transfers to the fabulous vegan meals that Aziz prepared just for me, the experience was exactly what we wanted. The location was in a more local area although close enough to a main road with taxis but being first timers and after exhausting days of sightseeing, we opted to dine in for three nights. Simply wonderful.

Amabilidad por parte de todo el personal. Bastante alejado de la plaza

全体的にまあまあ満足できるリアド。部屋は少し狭いかも。部屋に南京錠がなく（内側からは閉めれる）、フロントに「鍵は？」と聞くと、「ホテル全体がとても安全に管理されているから大丈夫！」と。建物の入り口はちゃんと管理されており、実際に安全な感じはしたので問題はなし。小さめのリアドですごく豪華ということもないですが、満足できました。

Prachtig riad! De kamers zijn mooi ingericht en erg schoon. Het personeel is uiterst behulpzaam en gastvrij. Aanrader!

Sono stato una notte con la famiglia al Riad Alaka. Buona posizione, accoglienza calorosa. Il posto è molto bello e ben tenuto. Letti comodi e jacuzzi sul terrazzo. Colazione abbondante e di buona qualità. Prezzo nella media.