Hotel Xbalamque and Spa Cancun

Hotel with spa, near Plaza Las Americas

Choose dates to view prices

Where to?

Dates

November 2025

23

December 2025

In the heart of Downtown Cancun, Hotel Xbalamque and Spa Cancun offers a tranquil retreat. Unwind at the poolside bar or indulge in a rejuvenating spa treatment, including deep-tissue massages and facials. With La Adelita's delicious Mexican cuisine, free public WiFi, and helpful staff on hand.

Good

Popular amenities

Bar
Spa
24/7 front desk
Free parking
Air conditioning

Main amenities (12)

Daily housekeeping
Restaurant and bar/lounge
Full-service spa
Outdoor pool
Sauna
Pool bar
Room service
Massage/treatment rooms
Terrace
24-hour front desk
Garden
Car rentals on site

Feel at home (6)

Children stay free
Private bathroom
Television
Garden
Terrace
Daily housekeeping

$30 nightly

Nov 24 - Nov 25

Total with taxes and fees

Room options

Check availability for these dates

Tonight

Nov 23 - Nov 24

Tomorrow

Nov 24 - Nov 25

All rooms

1 bed

2 beds

Showing 6 of 6 rooms

Standard Room, 1 Double Bed

Good

Highlights

Air conditioning

TV

Private bathroom

Rainfall showerhead

Desk

Wardrobe or closet

Daily housekeeping

323 sq ft
Sleeps 2
1 Double Bed

Standard Double Room, 2 Double Beds

Highlights

Air conditioning

TV

Private bathroom

Rainfall showerhead

Desk

Wardrobe or closet

Daily housekeeping

323 sq ft
Sleeps 4
2 Double Beds

Superior Room

Very good

Highlights

Air conditioning

TV

Rainfall showerhead

Bathrobes

Private bathroom

Minibar

Desk

Wardrobe or closet

452 sq ft
City view
Sleeps 2
1 King Bed

Suite with Street View

322 sq ft
Sleeps 2

Double Room Standard

322 sq ft
Sleeps 2

Quadruple Room Standard

322 sq ft
Sleeps 4

Similar properties

Outdoor pool, open 8:00 AM to 8:30 PM, sun loungers

Pool
Free breakfast
Airport transfer
Free parking

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About the neighborhood

Av. Yaxchilan No. 31, Centro, Mza. 18, Lt. 18, SM. 22, Cancun, QROO, 77500

What's nearby

Las Palapas Park - 2 min walk - 0.2 km
Benito Juarez Municipal Building - 6 min walk - 0.6 km
Plaza 28 - 8 min walk - 0.7 km
Mercado 23 - 10 min walk - 0.8 km
Plaza Las Americas - 5 min drive - 2.2 km

Getting around

Cancun Intl. Airport (CUN) - 21 min drive
Tulum Intl. Airport (TQO) - 147 min drive

Restaurants

‪La Parrilla - ‬2 min walk
‪Av. Yaxchilán - ‬1 min walk
‪Los Pescaditos - ‬2 min walk
‪Cheester - ‬3 min walk
‪Quesadillas Tierra del Sol - ‬3 min walk

About this property

Hotel Xbalamque and Spa Cancun

At Hotel Xbalamque and Spa Cancun, you'll be just a 5-minute drive from Plaza Las Americas and Puerto Cancun Marina Town Center. Guests can visit the spa to indulge in deep-tissue massages, body wraps, or facials, and La Adelita serves Mexican cuisine. An outdoor pool, a poolside bar, and a sauna are other highlights. Fellow travelers say great things about the helpful staff and overall property condition.

At a glance

Hotel size

- 90 rooms
- Arranged over 3 floors

Arriving/Leaving

- Check-in start time: 3 PM; Check-in end time: anytime
- Early check-in subject to availability
- Minimum check-in age: 18
- Check-out time is noon
- Late check-out subject to availability

Special check-in instructions

- Front desk staff will greet guests on arrival at the property
- Guests driving to the property should contact this property in advance (e.g., directions)

Required at check-in

- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Children

- Children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
- No cribs (infant beds)

Pets

- Pets not allowed

Internet

- Free WiFi in public areas

Parking

- Free onsite self parking
- Onsite parking limited

Other information

- Designated smoking areas

Property amenities

Food and drink

Restaurant
Bar/lounge
Poolside bar
Room service (limited hours)
Snack bar/deli

Traveling with children

Children stay free (see details)

Services

24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Laundry service
Hair salon
Free newspapers in lobby
Luggage storage
Porter/bellhop

Facilities

1 building/tower
Built in 1990
Safe-deposit box at front desk
Garden
Terrace
An outdoor pool
Full-service spa
Sauna
Massage/treatment rooms

Accessibility

Wheelchair accessible
Upper floors accessible by stairs only

Room amenities

Be entertained

Television
Cable TV channels

Home comfort

Air conditioning (climate-controlled)

Freshen up

Private bathroom
Rainfall showerhead
Shower only
Free toiletries
Towels

Stay connected

Desk
Phone

More

Daily housekeeping

Special features

Spa

Spa Xbalamqué has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

La Adelita - This restaurant specializes in Mexican cuisine.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:

A tax is imposed by the city: MXN 79.20 per accommodation, per night

Optional extras

Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

Pool access available from 8:00 AM to 8:00 PM
Children under 11 years old are not allowed in the swimming pool without adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

This property accepts major credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Property Registration Number 005-007-007318/2025

Also known as

Hotel Xbalamque Resort

Hotel Xbalamque Resort Cancun

Xbalamque

Xbalamque Cancun

Xbalamque Hotel Cancun

Hotel Xbalamque Cancun

Hotel Xbalamque

Hotel Xbalamque Resort Spa

Frequently asked questions

Does Hotel Xbalamque and Spa Cancun offer free cancellation for a full refund?

Yes, Hotel Xbalamque and Spa Cancun does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Xbalamque and Spa Cancun?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.

Are pets allowed at Hotel Xbalamque and Spa Cancun?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Xbalamque and Spa Cancun?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Hotel Xbalamque and Spa Cancun?

Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability).

Is there an onsite casino at Hotel Xbalamque and Spa Cancun?

No, this hotel doesn't have a casino, but PlayCity Casino (11-min walk) and Royal Yak Casino and Sports Book (3-min drive) are both nearby.

What is there to do at Hotel Xbalamque and Spa Cancun and nearby?

Hotel Xbalamque and Spa Cancun has a spa and an outdoor pool, as well as a garden.

Are there restaurants at or near Hotel Xbalamque and Spa Cancun?

Yes, La Adelita offers Mexican cuisine.

What's the area around Hotel Xbalamque and Spa Cancun like?

Hotel Xbalamque and Spa Cancun is in Downtown Cancun, a short 2-minute walk from Las Palapas Park and 11 minutes' walk from Plaza 28. Travelers give top marks for the hotel's prime location.