The hotel is located right on Railay Beach so can't fault the location at all as it's within walking distance of Walking Street where all the restaurants and bars are. Some other resorts are more secluded and further to walk to, so glad we got this resort.
The check-in, check-out and other services like booking a two person kayak were great and the staff were friendly, attentive and kept the hotel clean and pristine, especially the garden and pool. However, the rooms and breakfast/restaurant area is a bit outdated. Probably great a decade or two ago, but the place could do with a touch up to make it relive its glory days.
The breakfast was okay, nothing to shout about and we had dinner on the first night which was also so-so, but we were given a 10% food discount.
Finally, I would recommend getting the airport transfer back. Worry-free of getting there on time. 1,600 Baht for the concierge to take your bags to the boat whilst you walk behind, private boat service, golf cart from pier to air-con van that takes you to the airport. Three modes of transport all within the hour!
We would stay here again if we come back to Krabi/Railay Beach and hope to see it with a new lease of life.