The resort is a dream. It is unbelievably beautiful, green, with tropical trees (palms) and a very friendly staff. For us, this was a first time in such a huge resort. We were mostly positively impressed. A huge enterprise of staff in different roles are there to help and serve you. Many activities in the resort, although we mainly did not stay in the hotel at the day time, but you can. Mixed audience, both families with kids and young couples, or elderly couples. Mostly German, French, Russian and Polish. We had rented a car, so we mostly roamed in the island of Kreta. Food was delicious and the view on the terrace is amazing. The interior of the room feels old and used compared to the setting and view of the resort. This could have been and should have been improved / renovated. on the first day we had a hard time after finding some hair on the bedsheets, but the staff tried to help us by cleaning again.