2/10 – Mangelhaft
19. Nov. 2024
Where to start… uh don’t book it. The end.
Kidding. The room was a mess! we got there close to 4 and the room wasn’t cleaned, we were told to come back later. Uhhh ok. When we finally got access to the room I was SHOCKED. It was still filthy and the walls were covered in mold and mildew. When I bought this up o was told I could leave and forfeit my cost for the reservation. Uh also no. The next day the same cleaner was sent to clean the mold. She sprayed a single wall then left. It took 3 shower towels (which we very small) and over 4 hours of me scrubbing to make the walls look habitable. Between the mold, mildew, dirt, dust and overall filth I would absolutely not recommend this hotel. I would also still request a refund as it is not a safe/ healthy environment and it should not be listed for children or adults. It should be taken down until it can be properly cleaned.
Cynthia
Cynthia, Familienurlaub (2 Nächte)
Von Expedia geprüfte Gästebewertung
