The staff at the front desk were most helpful. Patrick, in particular, went above and beyond to give us the information we need and find a space for our bikes. A young front desk staff person during the night from September 8 to 9 (a man, young, could be of asian heritage) was also extremely helpful when a smell of smoke entered our room in the middle of the night. He helped us establish that the smoke came from a bonfire at at neighbouring property, and made all the inspections with us to ascertain that the hotel was safe. Throughout, he took the concern most seriously and acted in a dignified and extremely thorough and respectful manner. I hope you can extend my thanks to both Patrick and this other front desk worker.