Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Parents must have child's birth certificate and photo ID*
No cribs (infant beds)
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
LOCAL_PARKING
Parking
Free uncovered onsite self parking
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Free full breakfast each morning 7:00 AMâ10:00 AM
Gas grills
Services
24-hour front desk
Romance packages
Facilities
Garden
Terrace
Spa services
Reception hall
Dock
Outdoor entertainment area
Room amenities
Home comfort
Heating
Portable fan
Minibar
Bathrobes
Sleep well
Premium bedding
What to enjoy
Private outdoor hot tub
Furnished patio
Separate sitting area
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Towels
Stay connected
Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))
Food and drink
Dining table
More
Daily housekeeping
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Here's the breakdown, no surprises
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
Children & extra beds
If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Beautiful place .. all comfort to connect with nature and disconnect from the city noise !!
Adriana
Adriana, 1-night trip
10/10 Exceptional
Jul 21, 2024
This was an amazing and affordable accomodation, its the perfect way to experience Guatape
Kajetan
Kajetan, 1-night trip
10/10 Exceptional
Oct 9, 2024
Amazing stay, perfect for couples looking for a quiet, romantic and unique experience. Two thumbs up, definitely recommended!!
Sebastian
Sebastian, 1-night trip
10/10 Exceptional
Sep 20, 2024
Completely fell in love with this place, staff were helpful and friendly, me and my partner were completely at ease the entire time we were here. A unique experience that we will be returning for in the future.
A
A, 2-night trip
10/10 Exceptional
Nov 4, 2024
Amazing experience. So close to nature.
Elsy
Elsy, 2-night trip
10/10 Exceptional
Oct 24, 2024
Amazing experience
Yeily
Yeily, 1-night trip
10/10 Exceptional
Nov 17, 2024
Amazing
Henry
Henry, 1-night trip
10/10 Exceptional
Mar 11, 2024
The scenery, the uniqueness, and the staff were just the best !!!! Coming back !!!!!
Jay
Jay, 1-night trip
8/10 Very good
Jul 20, 2024
Overall an amazing experience, the food took forever though
Julius
Julius, 2-night trip
10/10 Exceptional
Feb 3, 2024
Loved everything about the property and room. Beautiful everywhere you look and the dogs are so much fun. Hopefully the road to the hotel gets fully paved in the near future but thats not bubbleskys fault... book this place immediately
michael
michael, 2-night trip
10/10 Exceptional
May 30, 2024
Beautiful and unique experience. 10/10 would recommend.
JALEEL
JALEEL, 1-night trip
10/10 Exceptional
Feb 1, 2024
Definitely a different experience and love it. Will definitely come back
Minerva
Minerva, 2-night trip
6/10 Good
Nov 15, 2024
Overall a cute and unique experience for a nigh. 3 nights was too much. 1 or 2 nights is plenty for Guatape in general.
I wish there was a bit more covered area for when it rained to eat under. The hot tub was only warm not hot.
Kevin
Kevin, 3-night trip
10/10 Exceptional
May 24, 2024
Amazing itâs just difficult if you get one of the bubbles thatâs far from the front desk. Pack light.
Javier
Javier, 1-night trip
8/10 Very good
Dec 14, 2024
I think, Toilet facility they can improve little better with more privacy.
Food were very limited. There are a lots of room for improvement such as more options were desirable. Also, lack of English translation was very challenging such as ordering food and talking reception.
Nadim
Nadim, 2-night trip
10/10 Exceptional
Jan 15, 2024
This place is AMAZING!! It was breath taking. Our cabin was spectacular. Quite. Safe. Definitely breathtaking. The front desk girl. Luis our service person. They have 3 dogs in this place and they are soo soo friendly. I recommend this place to anyone. We were here for just one night. But we will be back.
Venus D
8/10 Very good
Jul 23, 2025
Buen servicio
Fue una experiencia nueva y divertida. Sin embargo me parece importante que se diga que hacen falta algunos detalles, el cierre exterior de la burbuja en la que nos alojamos estaba en mal estado y no cerraba bien. Por otro lado, la cocina no es muy cĂłmoda para cocinar, los platos estaban mal lavados cuando llegamos y hacen falta artĂculos de cocina para mĂĄs comodidad, como tablas de picar.
El servicio fue excelente, la atenciĂłn de personal muy amable.
Seguro repetiremos esta experiencia!
Excellent atmosphere if youâre looking to connect with Mother Nature for a total relaxation. Staff is the best. Great breakfast. They help you with transportation. Cleanliness is awesome