This is an awesome hotel, if you're thinking about booking here, go ahead you won't regret it. When I stayed the water was not hot enough to shower comfortably. I took cold/luke warm showers for a week.
My main issue was just cleanliness and housekeeping. They don't wipe down counters and there was a layer of dust on and around the microwave. They didn't have an extra roll of toilet paper in the room and when I ran out, it was not replaced. They surely would have brought it if I asked, but that's not 4 star level in my opinion, I just bought on from the store nextdoor. They do not sweep thoroughly, the same dead bug was near the bathroom door my entire stay. One morning at breakfast, one of the "clean" plates still had egg on it from the previous person. One day housekeeping skipped my room even though I had the sign out, I messaged the front desk and they came. These are all small things but when they are all together, it shows a pattern of not caring about cleanliness.
All that being said, I still enjoyed my stay and would book again. The staff is lovely and charming. The location is awesome.
