Best Western Hotel Nettuno

Hotel staff never bothered wearing masks, except the restaurant waiter who had it pulled down below the mouth while serving food. WiFi was a nightmare, they tried to fix it but still ridiculously slow and bad connection in the rooms. This is very far from the claimed 4 stars, especially compared to other hotels in the chain. The price was laughably the only 4 star element of this experience. Seriously would consider other options.

Check in was a bit of an ordeal due to a bad mannered check in staff. The remainder of the staff were excellent and friendly. Good food in the restaurant.

Arrived late and very tired because of problems with my car rental agreement. Piero , at the front desk , help us with our luggage and took care of my check in by simply leaving our passports with him .I woke up early (0500) while my wife rested. Explained to him the problem with my rental agreement and he patiently listen. He printed my rental agreement and explained to me how to proceed with the rental agency at BDS airport. He storaged our luggage at the hotel and we went to the airport to solve our issues with the car rental . Piero is very efficient, knowledgeable ,and friendly and is definitely an asset to the hotel .ThanK you very much for your help !!

Convenient location for my trip. The hotel has a small gym. Wifi is slow and intermittent at times.

Our navigator did not recognise Best Western but did have Nettuno but the navigator took us to a spot across the bay - thanks heavens for a very kind local & Google maps. The area is rather isolated but most would have a car to see Brindisi & surrpounds. It has plenty of parking. We only spend 1 night but dinner was excellent and breakfast very nice. The room had coffee & tea making!!!

Helpful staff, great breakfast - comfy beds, quiet - reasonable cost

Good condition and clean. Had to arrive super late and reception was open and ready. Cops have a better black out

Hotel okay, I booked it because it was handy for the port, as I was leaving the next day for Greece. As it was a Sunday they announced there was no food in the hotel, so I had to take an expensive taxi ride back into town for a meal, and another ride back, instead of having a quiet evening in the hotel as I Had hoped. There is absolutely nowhere else to eat in the neighbourhood.

Well no air-conditioning no water and location sucks cause restaurant was closed on weekends and cabs are 20 Euro no matter where you go. And if you walk you find the area sidewalks are over grown have to walk in the road and just trash every where. If I could have gotten my money back I would have left. But the staff was first class I mean best service even me unhappy as hell no sleep no food walked in rain to eat. And TV is maybe 13 inch. I don't recommend to stay here. But staff was first class ty New place so hopefully will work on improving. Thanks to all the staff for helping me through a night.