When we checked in around 8:30pm, the front desk person was very rude and not helpful at all. We had reserved 2 rooms, under same last name, and asked to be right next to each other, also, advised we would be arriving late. When we checked in, our rooms were on different floors and at opposite ends of the hotel. When we questioned why this happened, we were told no note that we wanted rooms together and that since we checked in "so late" nothing could be done about the situation. When we questioned the person at the front desk the next morning, she told us she remembered talking with me and had she been on duty she would have put our rooms together. Not one time did anyone admit that there was a note on our reservation regarding wanting rooms near each other. We should have had some type of compensation, not just an apology. Breakfast area was small and very crowded, the wait to make hot food was long. The two people filling up food and cleaning away dirty dishes were working quickly, and were very nice, but they were running the whole time that breakfast was available. Suites were clean, but need upgraded. There were no usb ports in rooms, which was inconvenient.