The place was not that clean. The room was full of issues, starting with the bedroom ac not working. The balcony door was really hard to open, because it wasn’t secured properly. The sofa and pull out bed was small, and filthy. The tv in the bedroom didn’t work at all, and the one in the living room wouldn’t change channels. When we went to wash our hands in the bathroom, the sink filled up with water and wouldn’t drain. I made a homemade plunger with a cup to try and get the clog cleared, and tissue paper was coming up out of the drain. Since it was completely clogged, I know that bathroom wasn’t cleaned.
Outside the hotel, is very limited parking. If you have a nice car, you don’t want to bring it here, because the other guest will bang their doors and the beach stuff into it. Since the spaces are so small, there isn’t much of an option. There are also a lot of homeless people that sleep around the hotel, so when you go out they’re constantly asking for money. Some of these people are drunk or on drugs, and had to have the police called on them. The hotel doesn’t care about them being out there, and the police don’t either, because they didn’t do anything.
If you have to go to VA beach, don’t stay here or on this end. Spend a few dollars more and stay in the nicer hotels.
Amanda, Familienurlaub (1 Nacht), 22. Mai. 2021
TERRIBLE hotel! You DON'T want this hotel. We paid $274/NIGHT (2 nights, friday & saturday of course generally higher) - You're walking into a generally nasty hotel, ONE small slow elevator that you have to usually wait forever for since only like 4-5 people can fit on it, you can take the gross creepy stairs when you get frustrated with waiting, you get to your room where housekeeping did not pick up all the dirty towels from the last guests, the beds are old, the bed sheets/comforters NOT comfortable, seems to have been washed 1,000 times you don't even want to touch it let alone sleep there, the couch in the livingroom has spots, stains and even looked like one side had been messed up and looks like they took patio chair cushions and shoved them into the one side to make it "useable" i guess, small hole in the floor near door out to the balcony, tv cable in living room did not work, table with chairs, one chairs cushion was totally ripped off, out on the balcony they had basically duck taped what looks to be pvc piping for the railing, small balcony area, our room was next to stairwell and every time someone took the stairs and the door closed it was LOUD and made you jump. We are not the only ones that experienced multiple problems, we would talk in the elevator with other guests who agreed it's somewhere we'd NEVER stay again. Read the reviews, i saw some posting about bed bugs. This place should be shut down!
Lacey, Reise (2 Nächte), 21. Mai. 2021
We tried to check in early at noon and were told a room wouldn’t be clean until 2:30. We checked into our room at 230 and the room was still kind of dirty. Crumbs and toys on the couch, sand and trash on the balcony. The fan in the bathroom was broken. There was food crumbs in the sink drain. They only left us one large towel. The beds only had sheets on them. When we requested a blanket they said they would send one up and never came. In the morning the housekeeper just opened our door and walked into our room at 9am. Then tried to come in again at 1030 am. Checkout isn’t until 11am. It was rude and inappropriate as we weren’t dressed.
Devita, Reise (1 Nacht), 20. Mai. 2021
Bait and switch
Total lip stick on a pig. No coffee maker, toilet seat broken, floor sticky and dirty. Broken drawers in dresser, fan in bathroom not working. I can keep going but they already waisted enough of my time. Definitely not a good image for vb. Guess you get what you pay for.
Paul, Familienurlaub (2 Nächte), 19. Mai. 2021
This place was horrible. It was stains all over the couch and beds. Holes in the wall and the AC didn't work as well. So I would not recommend staying there.
Konata, Familienurlaub (1 Nacht), 15. Mai. 2021
Great beds horrible showers
Was nice. Wasn't a fan that there was one elevator that took 5 minutes to get to you. The freezer in the mini fridge in the room didn't work. The water in the shower you had one of two options either really bad water pressure with scalding hot water or amazing water pressure with really cold water. I wasn't in the room most of the time being I was at the beach but the bed was comfortable
Selena, Familienurlaub (2 Nächte), 14. Mai. 2021
The house keeper left dirty towels in the bed rooms
Betty, Familienurlaub (3 Nächte), 14. Mai. 2021
Good hotel for weeknight stays
Location was perfect. Good pricing through the week. Only problem we had was the toilet ran constantly and I had to ask for wash cloths and new towels as the towels were just balled up on the shelf and there was no wash cloths. Otherwise friendly staff and overall good stay.
Christina, Reise (1 Nacht), 13. Mai. 2021
It was a disgusting room, with some spilled sticky liquid in the corner. The molding and part of the floor was cracked. I smelled drugs as I was walking to my room. It was so bad I immediately walked back out and booked another hotel.This place should not be advertised on hotels.com. I get it that some people are looking for these types of places but not during a vacation and not with your family. Stay away and get it off hotels.com
Pravin, Familienurlaub (1 Nacht), 13. Mai. 2021
We would stay again if in area.
I rented this room before reading reviews and then got super scared I’d rented an awful Hotel. So we panicked all the way there knowing the room couldn’t be refunded. Got there and when we see it outside it was clear the hotel needed some work and updates. Was no issue parking on site. Check in went smoothly and the man was polite. We get to room...rooms weren’t swept or vacuumed and counters weren’t wiped down from last person because they were sticky. Beds appeared to be changed and clean. We seen no sign of bugs. Bathroom was stocked but not very clean. We had a room on the 7th floor overlooking the ocean and the view made everything worth it! Amazing! Had no mechanical issues with heat, appliances or TVs as we’d seen in other reviews. When we pulled out couch bed it was dirty and could tell it’d not been changed in awhile but just needed a clean sheet which took us a while to get from housekeeping who had babies at work with her.
All in all this hotel regardless of hundreds of awful posts I have read on multiple sites, would be alright if they could get housekeeping to do their jobs. The office staff was polite and accommodating. Housekeeping need to be vacuuming, sweeping, mopping, dusting and actually wiping stuff down not just restocking. Once we cleaned the room ourselves after going to Walmart the room wasn’t that bad.
It is an older hotel but not falling down or in terrible condition as others have said. One elevator yes but it done fine while we were there.
Bobbie, Familienurlaub (3 Nächte), 10. Mai. 2021