BusinessTrip around Milano, found this Best Western available close to the Airport. Very surprised about the overall condition of this hotel. My room was dirty, hairs, dust, very strange odour in the room. The bathroom door was shattered at the bottom, maybe from the water, the toilet seat was moving around.
I know its getting worse to find people working in hotels, the waiters in the restaurant were friendly, but definitely not organized, running around but not very attentive.
I've choosen the Best Western because of the name, expenting a guarantie of quality and service and got disappointed...