My family and I just returned today, and I’m not usually one to write reviews, but since I rely on them when planning, I felt compelled to share my experience. The resort was absolutely amazing and exceeded all my expectations.
The aquarium was a highlight—so impressive! All the aquatic activities were included, which was a huge plus. The staff? Beyond amazing. I have to give a special shout-out to Patrick at the front desk. Our room wasn’t ready on time, but without us even asking, he gave us a food discount while we waited. The level of customer service was incredible; everyone we encountered was so nice and friendly, and it was clear they all love their jobs. If you seemed lost in the enormous resort, someone was always there to ask how they could help. I can go on and on.
The only downside for me was a personal one—I have a cat phobia, and there were cats on the property. But that’s my issue, not theirs.
As for the restaurants, they were quite pricey, especially the all-you-can-eat option at $60 per person, which didn’t offer many choices.
Transportation around the resort was flawless. We traveled from hotel to hotel, and never waited more than two minutes for a bus. The drivers were always so nice and kept us updated on our next stop.
Overall, it was a fantastic experience, and I can’t recommend this resort enough!
We definitely be returning, but next time will plan an accordingly with food. I believe they have a timeshare, which I will definitely consider.