Experience the warm hospitality of Four Points by Sheraton Ciudad Juárez, where American flavors await at El Sardinero restaurant. Relax by the outdoor pool with sun loungers and umbrellas or unwind on the spacious terrace. Free in-room WiFi and a helpful staff ensure a seamless stay.
Av. Del Charro 215 - 2 Col. Partido Diaz, Ciudad Juárez, CHIH, 32349
What's nearby
UACJ - Universidad Autónoma de Ciudad Juárez - 5 min walk - 0.5 km
Paso del Norte Cultural Center - 15 min walk - 1.3 km
Plaza de las Americas - 3 min drive - 1.9 km
Paso del Norte International Bridge - 6 min drive - 5.7 km
American Consulate - 9 min drive - 7.6 km
Getting around
Ciudad Juarez Intl. Airport (CJS) - 21 min drive
El Paso International Airport (ELP) - 26 min drive
El Paso Union Depot - 22 min drive
Free airport drop-off
Restaurants
Tortas Pica - 14 min walk
Great American Steak - 2 min walk
El Zaguaro - 11 min walk
Burritos Aquimichu - 10 min walk
Basilico - 1 min walk
About this property
Four Points by Sheraton Ciudad Juárez
At Four Points by Sheraton Ciudad Juárez, you'll be within a 10-minute drive of Paso del Norte International Bridge and American Consulate. Guests can visit the fitness center for a workout or grab a bite to eat at El Sardinero, which serves American cuisine. Other highlights include an outdoor pool, a poolside bar, and a snack bar/deli. Fellow travelers love the helpful staff.
At a glance
DONE
Hotel size
139 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Height restrictions apply for onsite parking
Onsite carport
DONE
Transfers
Free airport drop off from 8:00 AM to 5:00 PM*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–noon
Restaurant
Bar/lounge
Poolside bar
Snack bar/deli
Traveling with children
Grocery/convenience store
Working away
Business center
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Pool loungers
Pool umbrellas
Facilities
Safe-deposit box at front desk
Terrace
Fireplace in lobby
Television in common areas
Communal living room
Fitness center
An outdoor pool
Vegetarian dining options
At least 80% lighting from LEDs
Comprehensive food waste policy
No plastic coffee stirrers
Reception hall
Accessibility
Braille/raised signage
Elevator
Wheelchair accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in hallways
Closed captioned TV
Lowered electrical outlets in bathroom
Lowered peephole/view port in door
Lowered locks/deadbolt
Height-adjustable showerhead
Grab bar near toilet
Grab bar in shower
Transfer shower
Lever door handles
Well-lit path to entrance
Room amenities
Be entertained
45-inch Smart TV
Cable TV channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Soundproofed rooms
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Rainfall showerhead
Hair dryer
Stay connected
Desk
Free WiFi
Free long-distance and local calls
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Energy-saving switches
LED light bulbs
Water-efficient showers only
Special features
Dining
El Sardinero - This restaurant specializes in American cuisine. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately MXN 270 for adults and MXN 150 for children
Parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 9:00 PM
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Four Points by Sheraton Ciudad Juárez Hotel
Four Points by Sheraton Ciudad Juárez Ciudad Juárez
Four Points by Sheraton Ciudad Juárez Hotel Ciudad Juárez
Frequently asked questions
Does Four Points by Sheraton Ciudad Juárez offer free cancellation for a full refund?
Yes, Four Points by Sheraton Ciudad Juárez does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Four Points by Sheraton Ciudad Juárez?
Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 9:00 PM.
Are pets allowed at Four Points by Sheraton Ciudad Juárez?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Four Points by Sheraton Ciudad Juárez?
Yes, there's free self parking.
Is airport shuttle service offered by Four Points by Sheraton Ciudad Juárez?
Yes, a free shuttle to the airport is available from 8:00 AM to 5:00 PM on request.
What are the check-in and check-out times at Four Points by Sheraton Ciudad Juárez?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
Is there an onsite casino at Four Points by Sheraton Ciudad Juárez?
No, this hotel doesn't have a casino, but Sunland Park Racetrack and Casino (17-min drive) and Speaking Rock Entertainment Center (17-min drive) are both nearby.
What is there to do at Four Points by Sheraton Ciudad Juárez and nearby?
Four Points by Sheraton Ciudad Juárez has an outdoor pool and a fitness center.
Are there restaurants at or near Four Points by Sheraton Ciudad Juárez?
Yes, El Sardinero offers American cuisine.
What's the area around Four Points by Sheraton Ciudad Juárez like?
Four Points by Sheraton Ciudad Juárez is a short 20-minute walk from Paso del Norte Cultural Center and 6 minutes' walk from UACJ - Universidad Autónoma de Ciudad Juárez.
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Reviews
Four Points by Sheraton Ciudad Juárez Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
8.8
Amenities
8.8
Staff & service
9.2
Eco-friendliness
9.4
Property conditions & facilities
What guests liked
The property's restaurants are good and highly recommended. (5 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
Restaurant
Food
View
Breakfast
Location
Booking
Reviews
10/10 Exceptional
Sep 24, 2025
Definitely top place to stay when visiting Juarez
Room was clean and amazing. Staff was super friendly and welcoming
Tirso
Tirso, 2-night trip
10/10 Exceptional
Aug 11, 2025
Everything was excelent, the buffet at tha bar was great
Hector
Hector, 2-night trip
10/10 Exceptional
May 15, 2025
Muy bonito hotel bien ubicado
Miguel
Miguel, 3-night trip
10/10 Exceptional
Jun 8, 2025
Everything was good I recommend the hotel.
Lluvia
Lluvia, 2-night trip
10/10 Exceptional
Jun 3, 2025
Excelent location with all services
Rodrigo
Rodrigo, 4-night trip
10/10 Exceptional
Jun 6, 2025
I would stay again
Francisco
Francisco, 1-night trip
10/10 Exceptional
Jun 8, 2025
Un lugar bastante seguro! Con buenas cosas y restaurantes !
Luis
Luis, 1-night trip
10/10 Exceptional
Mar 20, 2025
Excellent hotel
CARLOS
CARLOS, 1-night trip
10/10 Exceptional
Jun 14, 2025
Excelente hotel, muy buen servicio
Por favor pongan sombrillas en la parte de los camastros de la alberca
Carola
Carola, 1-night trip
6/10 Good
Sep 7, 2025
Poor costumer service. Front desk staff didn’t let us finish a sentance right away cut us off and said they weren’t in change of late check out until next shift would show up. Called front desk in the middle of the night nobody answered. Rooms are extremely hot!
Verified traveler
1-night trip
10/10 Exceptional
Apr 12, 2025
Nice place! Safe, close to many attractions and restaurants
Martin
Martin, 3-night trip
10/10 Exceptional
May 17, 2025
Excellent experience!
Jesus
Jesus, 1-night trip
10/10 Exceptional
May 20, 2025
Muy limpio buena atención
Gilberto
Gilberto, 1-night trip
10/10 Exceptional
Jun 16, 2025
Muy cómodo y limpio. Instalaciones modernas. El desayuno muy rico. Los cuartos no tienen mini bar.
ROCIO
ROCIO, 3-night trip
10/10 Exceptional
May 31, 2025
Excellent
Hugo
Hugo, 1-night trip
8/10 Very good
Jun 24, 2025
Buena ubicación. Muy cómoda la cama para descansar. La habitación estaba muy calurosa tardó como 30 minutos en estar fresca. Llegué a las 10pm y pude dormir hasta las 10:30 que ya estaba fresca y agradable el clima en el cuarto.
Marco
Marco, 1-night trip
10/10 Exceptional
May 9, 2025
Excelente servicio
karla lorena
karla lorena, 1-night trip
10/10 Exceptional
May 19, 2025
amazing
ROSA
ROSA, 1-night trip
10/10 Exceptional
Mar 29, 2025
It was a nice place to get the night
Mayra
Mayra, 1-night trip
8/10 Very good
Apr 26, 2025
Staff was good
Ramon
Ramon, 1-night trip
10/10 Exceptional
Apr 22, 2025
Great lace to stay,
Marcelo
Marcelo, 1-night trip
10/10 Exceptional
Jan 5, 2025
Cozy night! Great service!
Great service great hotel!
Victor
Victor, 1-night trip
10/10 Exceptional
Jan 13, 2025
Visita Ciudad Juarez
Excelente lugar, muy buena atención y excelente lugar
Fernando
Fernando, 1-night trip
4/10 Fair
Jun 7, 2025
Customer service at front desk not friendly at all will consider staying here again.
Ramon
Ramon, 1-night trip
10/10 Exceptional
Apr 27, 2025
Muchos cuartos disponibles y nos ponen en un piso bajo