I booked this hotel firstly because of the external Photo's on the Hotel.com site, I was very disappointed as there was not a photo of the front of the hotel just a beech shot and a picture of " Spanish City" which I thought was the Windsor Hotel but turned out to be a shopping/caff'e complex.
the hotel is well located for the beech and main shops, but is very run down, the room was spacious and clean and the shower was excellent. bed was to soft.
The main issue we had was that we were disturbed by TV engineers knocking on our door at 10am on Saturday 3rd May ( Bank Holiday weekend ) wanting to install a new TV cable through the external wall.
We finished getting ready to go out, after about 3 hrs we returned to the hotel, the receptionist said that the works had been finished but when we got to our room THE DOOR WAS UNLOCKED and the works had not been completed.
Know one seemed to be in control of the contractors.
We went out again for a few hrs , when we came back the TV was connected but after reprogramming the set twice I still could not get BBC. programs.
I was very annoyed at this as I wanted to watch World Snooker.
The Hotel manager gave us a free breakfast, but that did not compensate for the appalling situation we were put in.
The Hotel staff were very helpful.