Charlotte-Douglas Intl. Airport (CLT) - 23 min drive
Kannapolis Station - 17 min drive
Charlotte Station - 19 min drive
Restaurants
Chick-fil-A - 17 min walk
Starbucks - 19 min walk
Firehouse Subs - 5 min drive
Cookout - 3 min walk
Burger King - 3 min drive
About this property
Sleep Inn & Suites at Concord Mills
At Sleep Inn & Suites at Concord Mills, you'll be just a 5-minute drive from Charlotte Motor Speedway and Concord Mills. The seasonal outdoor pool is a great spot for a morning swim, and guests can get a workout in at the fitness center. Also, University of North Carolina at Charlotte and Great Wolf Lodge Water Park are within a short drive. Fellow travelers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
116 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Minimum check-in age: 21
Check-out time is 9:00 AM
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Up to 2 children (14 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Free onsite RV/bus/truck parking
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast on weekday mornings 6:30 AM–9:30 AM
Coffee/tea in a common area
Traveling with children
Children stay free (see details)
Working away
Business center
Meeting room
Computer station
Conference space (484 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Pool loungers
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Terrace
Fitness center
Seasonal outdoor pool
Banquet hall
Accessibility
Braille/raised signage
Assistive listening devices available
Wheelchair-accessible path to elevator
Visual alarms in hallways
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
Television
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Hair dryer
Towels
Stay connected
Desk
Free weekday newspapers
Free WiFi
Free local calls
Food and drink
Refrigerator (on request)
Microwave (on request)
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge of USD 50 (subject to availability)
Late check-out can be arranged for an extra charge of USD 25 (subject to availability)
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 8:00 PM
The seasonal pool is open from May to September
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher and a security system on site.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Sleep Inn Concord
Sleep Inn Hotel Concord
Sleep Inn Concord Mills Hotel
Sleep Inn Concord Mills
Sleep Inn & Suites at Concord Mills Hotel
Sleep Inn & Suites at Concord Mills Concord
Sleep Inn & Suites at Concord Mills Hotel Concord
Frequently asked questions
Does Sleep Inn & Suites at Concord Mills offer free cancellation for a full refund?
Yes, Sleep Inn & Suites at Concord Mills does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sleep Inn & Suites at Concord Mills?
Yes, there's a seasonal outdoor pool. Guests have pool access from 10:00 AM to 8:00 PM.
Are pets allowed at Sleep Inn & Suites at Concord Mills?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Sleep Inn & Suites at Concord Mills?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Sleep Inn & Suites at Concord Mills?
Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. There's a charge of USD 50 for early check-in (subject to availability). Check-out time is 9:00 AM. Late check-out is available for a charge of USD 25 (subject to availability). Contactless check-out is available.
What is there to do at Sleep Inn & Suites at Concord Mills and nearby?
Sleep Inn & Suites at Concord Mills has a seasonal outdoor pool and a fitness center.
What's the area around Sleep Inn & Suites at Concord Mills like?
Sleep Inn & Suites at Concord Mills is a short 15-minute walk from Great Wolf Lodge Water Park and 18 minutes' walk from Concord Mills.
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.0/10
Staff & service
7.8/10
Amenities
7.6/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
6/10 Good
Feb 5, 2025
Had a power outage while on stay however it was not due to anything with our specific hotel. Outside of this it was ok.
David
David, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Feb 4, 2025
I was woke up at 1 am after going to sleep at 11 pm., The woman in the room next to me was yelling and arguing with someone all night after that. I called the front desk 8 times with no answer. I had to call from my cell phone because I didn’t even have a phone provided in the room. I didn’t want to leave my room to go to the desk as I was alone. This is unacceptable. I called the 800 number and they gave me a late check out but by that time I couldn’t fall asleep. I had to drive an additional 5 hours to reach my destination on only 2 hours of sleep. When I questioned the front desk I was told.” Well we’ve had problems with the phone since yesterday. I literally told him, so you knew the phone was having issues and you could have replaced the set. This is downright negligent. I should be compensated for not being able to sleep but 2 hours. I booked the hotel to sleep during travel. Very very disappointed with the response from this hotel
Mary
Mary, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Jan 26, 2025
Under New Managment-not a good thing
I have stayed here several times but it is under new management and it has changed. First of all, there is a $100 incidental fee I did not know about until I walked into the lobby! I had not booked with another hotel because they had a similar charge but that one was advertised. I was told I would get a refund on my card immediately after checkout. It has still not posted! I am very unhappy about that! The hallways and elevator had an odor. The phone in the room didn’t work when I tried to call the front desk. I used my cell phone to call and no one answered. The toilet paper holder was broke. The hair dryer didn’t work and it looked like someone had tried to tape the wiring together. The outside door at the back didn’t unlock with a guest key. It has always worked in the past. I will not be staying here again.
Verified traveler
1-night trip with friends
Verified Hotels.com guest review
4/10 Fair
Jan 26, 2025
sterlin
sterlin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 26, 2025
Leon
Leon, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 21, 2025
Joan
Joan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 21, 2025
Kathryn
Kathryn, 1-night trip
Verified Hotels.com guest review
6/10 Good
Jan 19, 2025
Vernon
Vernon, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
Jan 18, 2025
Took 30 minutes to get my room key
Sandra
Sandra, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 12, 2025
Tyler
Tyler, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 6, 2025
Chayanne
Chayanne, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 4, 2025
Chayanne
Chayanne, 1-night trip
Verified Hotels.com guest review
6/10 Good
Jan 3, 2025
Tony
Tony, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 3, 2025
It was a quiet and peaceful visit
Janicia
Janicia, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 2, 2025
sterlin
sterlin, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Jan 1, 2025
Horrible hotel
This hotel is horrible. I tried calling for two days to add an extra day and no one answered the phone. The bed frame had boards holding it up. The layout of the room made no sense, the bathroom had no sink. The doors looked as if someone tried to break in. The night staff refused to work at the desk and you had to go and search for them.