Veronica, our front desk associate and Claudio, our doorman, were top notch! They were both most helpful during our stay making us most welcome as visitors to their city.
Familienurlaub (2 Nächte), 5. März. 2020
Clean, very helpful staff and close to the heart of the city.
Breakfast was awesome!
Romantikurlaub (3 Nächte), 20. Feb.. 2020
Taff were friendly a d helpful with directions, recommendations and travel options.
Lily, Romantikurlaub (2 Nächte), 16. Feb.. 2020
Cleaning was excellent , but the Quálity of the coffe in the restaurant very bad
Carlos, Familienurlaub (5 Nächte), 7. Feb.. 2020
Good location and pleasant room. Friendly and helpful staff.
ham, Romantikurlaub (2 Nächte), 2. Feb.. 2020
Best Hotel best location will recommend !!!
A warm welcome!!! Very nice room!!!
vered, Familienurlaub (4 Nächte), 1. Feb.. 2020
We had a reservation with this property for 31 Jan 20, and had arranged through the hotel for transport from the airport, AC092 14:45hours local, for an additional 3050 pesos. Due to several flight difficulties we did not arrive until, AR 305, from Miami at 0535, 1 Feb 20. Though we had kept the hotel informed of flight number and timing changes, there was no transport on arrival. It would seem that the driver could not find us, and could/would not determine that the flight was 30 minutes late. The taxi ride for the 38 Km, transfer was 1052 pesos. We arrived at the hotel at 07:00, 1 Feb 20 and decided to have a short rest, breakfast, a shower and change before going to the Cruise Port.
At 10:00 hours when we tried to shower, there was no hot water. We decided to go to the ship! At 11:15 hours, 4 hours after check in, we were transported the 2.4 Km to the cruise dock at a cost of 3500 pesos.
This is the worst hotel treatment I have experienced in my 55 years of travelling around the world. Disrespected, dismissed and cheated by a smiling clerk.
Marshall, Reise (1 Nacht), 31. Jän.. 2020
Very nice breakfast included, and the staff of the hotel are very helpful and friendly. Kudos to Gabriella for her assist in getting us in a room with a quieter air conditioner, although it still made noise it was less than the others, really need an update on the fan motors, put out good air but very noisy. Good location, lots of stores and restaurants including a very nice mall in walking distance. Also I am sorry to say I did not get his name but the regular security person in the lobby during the day was also exceptional!!! Always smiling, friendly and helpful. Great place to stay in BA!
Halit, Familienurlaub (2 Nächte), 23. Jän.. 2020
Nice and convenient.
Restaurant is good, service is excellent.
Urlaub mit Freunden (1 Nacht), 20. Jän.. 2020
Great location. Very accessible helpful staff. Comfortable room
Romantikurlaub (1 Nacht), 19. Jän.. 2020