In the heart of downtown, Best Western Plus Carlton Plaza Hotel offers a perfect blend of comfort and convenience. Fuel up with breakfast at the restaurant, unwind after a workout at the gym, or take care of business in style with free in-room WiFi and a 24-hour business center.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
24/7 front desk
Gym
Electric vehicle charging point
Laundry facilities
Main amenities (12)
Housekeeping (on request)
Restaurant
Breakfast available
Fitness center
Valet parking
24-hour business center
Business center
24-hour front desk
Computer station
Front-desk safe
ATM/banking services
Vending machine
For families (6)
Children stay free
Free cribs/infant beds
Refrigerator
Private bathroom
Television
Laundry facilities
The current price is $125
$125
includes taxes & fees
$108 per night
Mar 30 - Mar 31
Room options
Available filters for rooms
Showing 5 of 5 rooms
View all photos for Standard Room, 2 Double Beds, Non Smoking
Standard Room, 2 Double Beds, Non Smoking
Highlights
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Renovated in 2019
Hair dryer
Private bathroom
Sleeps 3
2 Double Beds
View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette
Suite, 1 King Bed, Non Smoking, Kitchenette
Highlights
Separate dining area
Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Refrigerator
Dining table
400 sq ft
Sleeps 4
1 King Bed
View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (Third bed is a Sofabed)
Suite, Multiple Beds, Non Smoking, Kitchen (Third bed is a Sofabed)
Highlights
Separate dining area
Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Kitchen
Refrigerator
Dining table
550 sq ft
Sleeps 6
1 King Bed and 1 Queen Bed
View all photos for Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed)
Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed)
Highlights
Air conditioning
Heating
Free cribs/infant beds
Kitchen
Refrigerator
TV
Renovated in 2019
Hair dryer
Sleeps 5
2 Double Beds
View all photos for Standard Room, 1 King Bed, Non Smoking
British Columbia Parliament Building - 13 min walk - 1.1 km
Victoria Harbour - 14 min walk - 1.2 km
Victoria Clipper Ferry Terminal - 18 min walk - 1.5 km
Getting around
Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base) - 3 min drive
Victoria Intl. Airport (YYJ) - 31 min drive
Port Angeles, WA (CLM-William R. Fairchild Intl.) - 123 min drive
Bedwell Harbour, BC (YBW-Bedwell Harbour Seaplane Base) - 124 min drive
Roche Harbor, WA (RCE) - 16.1 miles/26 km
Friday Harbor, WA (FRD) - 16.9 miles/27.2 km
Friday Harbor, WA (FBS-Friday Harbor Sea Plane Base) - 17.8 miles/28.7 km
Lopez Island, WA (LPS) - 20.1 miles/32.3 km
Deer Harbor, WA (DHB-Deer Harbor Seaplane Base) - 21.3 miles/34.3 km
Restaurants
McDonald's - 4 min walk
Tacofino - 7 min walk
Starbucks - 3 min walk
The Vicious Poodle - 2 min walk
Burger King - 1 min walk
About this property
Best Western Plus Carlton Plaza Hotel
Best Western Plus Carlton Plaza Hotel offers a great location, putting you within a 15-minute walk of Government Street and Victoria Harbour. Guests can grab a bite to eat at the restaurant and visit the fitness center for a workout. This Edwardian hotel is also just a 5-minute drive from Victoria Clipper Ferry Terminal and Royal BC Museum. The helpful staff and central location get great marks from fellow travelers.
Languages
Chinese (Mandarin), English, Hindi, Korean, Spanish
At a glance
Hotel size
108 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in time starts at 4:00 PM
Express check-out available
Early check-in subject to availability
Minimum check-in age: 19
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 19
Children
Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite valet parking (CAD 20 per day; includes in/out privileges)
Electric vehicle charging point on site
Height restrictions apply for onsite parking
Offsite parking within 591 ft (CAD 16 per day)
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 8:00 AM–1:00 PM
Restaurant
Traveling with children
Children stay free (see details)
What to do
Golfing nearby
Whale-watching nearby
Working away
24-hour business center
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Porter/bellhop
Facilities
1 building/tower
Built in 1912
ATM/banking
Safe-deposit box at front desk
Television in common areas
Fitness center
Edwardian architecture
Accessibility
Elevator
Room amenities
Be entertained
55-inch TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled) and heating
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Desk chair
Food and drink
Refrigerator
Free bottled water
More
Housekeeping (on request)
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
1.00 percent destination fee will be charged
Optional extras
Full breakfast is offered for an extra charge of approximately CAD 15 to 25 for adults, and CAD 15 to 25 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for CAD 20 per night
Parking
Valet parking costs CAD 20 per day with in/out privileges
Parking is available nearby and costs CAD 16 per day (591 ft away)
Parking height restrictions apply
Policies
Guests can rest easy knowing there's a carbon monoxide detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Best Western Carlton Hotel
Best Western Carlton Plaza Hotel
Best Western Plus Carlton
Best Western Plus Carlton Plaza
Best Western Plus Carlton Plaza Hotel
Best Western Plus Carlton Plaza Hotel Victoria
Best Western Plus Carlton Plaza Victoria
Carlton Plaza Hotel
Hotel Best Western Carlton
Hotel Carlton Plaza
Victoria Best Western
Best Western Victoria
Best Plus Carlton Plaza
Best Western Plus Carlton Plaza Hotel Hotel
Best Western Plus Carlton Plaza Hotel Victoria
Best Western Plus Carlton Plaza Hotel Hotel Victoria
Frequently asked questions
Are pets allowed at Best Western Plus Carlton Plaza Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Plus Carlton Plaza Hotel?
Yes. Valet parking costs CAD 20 per day. Electric vehicle charging is available.
What are the check-in and check-out times at Best Western Plus Carlton Plaza Hotel?
You can check in starting at 4:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an onsite casino at Best Western Plus Carlton Plaza Hotel?
No, this hotel doesn't have a casino, but Elements Casino (12-min drive) is nearby.
What is there to do at Best Western Plus Carlton Plaza Hotel and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Best Western Plus Carlton Plaza Hotel?
Yes, there's an onsite restaurant.
What's the area around Best Western Plus Carlton Plaza Hotel like?
Best Western Plus Carlton Plaza Hotel is in Downtown Victoria, a short 14-minute walk from Victoria Harbour and 18 minutes' walk from Victoria Clipper Ferry Terminal. Travelers say the local area is very central perfect for shopping.
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Best Western Plus Carlton Plaza Hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.4/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Feb 21, 2025
Great location for walking around Victoria. Valet parking was very convenient and accessible. Options to text front desk for anything needed
Cassandra
Cassandra, 3-night trip
10/10 Exceptional
Nov 30, 2024
The hotel was great.
Ragan
Ragan, 1-night trip
2/10 Poor
Feb 27, 2025
The customer service will be great if I get my refund front desk was very nice and helpful if telling the truth
dion
dion, 2-night trip
10/10 Exceptional
Feb 20, 2025
Central Location in a Walkable City
We had a wonderful experience at Best Western on Johnson. It was our first time to Victoria for a concert and the staff was so hospitable including regular texts to check on us. The rooms were clean and include refillable amenities and recycling containers. Valet took good care of our rental car. Lots of restaurants and things to do within walking distance. We'd absolutely stay again!
Danielle
Danielle, 2-night trip
10/10 Exceptional
Nov 7, 2024
overall great stay
Jeffrey
Jeffrey, 1-night trip
8/10 Very good
Dec 2, 2024
Very good location
Lisa
Lisa, 2-night trip
10/10 Exceptional
Dec 2, 2024
Beautiful hotel! The staff was very friendly and the rooms were very comfortable. We area around the hotel had a lot of shopping and restaurants that you could easily walk to. We loved our stay!
Sara
Sara, 2-night trip
10/10 Exceptional
Nov 24, 2024
central location for downtown Victoria nice rooms comfortable beds
Tammy
Tammy, 1-night trip
10/10 Exceptional
Nov 15, 2024
Great place to stay. Huge room, and everything was very close by .
shelley
shelley, 1-night trip
10/10 Exceptional
Sep 29, 2024
Great stay
Catherine
Catherine, 2-night trip
8/10 Very good
Jan 17, 2025
Nice stay downtown
Quick weekend getaway for my partner and I. We wanted to stay near downtown. Location was great. Bed was comfy. They put us in a two queen bed suite first, when I had requested a king, within minutes the staff was upstairs with a new key card for a king suite. Very kind and friendly staff!
Verified traveler
1-night trip
10/10 Exceptional
Dec 1, 2024
We have stayed here a few times before and will come back again. Great property and close to downtown
Jessica
Jessica, 1-night trip
10/10 Exceptional
Nov 29, 2024
Nice restaurant next door!
Aman
Aman, 2-night trip
10/10 Exceptional
Nov 18, 2024
Great location in downtown Victoria. Very clean and staff were very helpful.
Karen
Karen, 1-night trip
10/10 Exceptional
Dec 28, 2024
Great experience!
Starting from the reception to the housekeeping staff, they all were very friendly and absolutely helpful. We stayed as a family for few days and can’t complain about our amazing stay at this hotel. Great location middle of Downtown, accessible to great coffee shops.
Sami
Sami, 4-night trip
8/10 Very good
Nov 11, 2024
Clean and friendly staff.
Emily
Emily, 4-night trip
10/10 Exceptional
Oct 7, 2024
Great place!
Denise
Denise, 1-night trip
10/10 Exceptional
Dec 3, 2024
Super friendly staff. The room is spacious and clean. The location is perfect. We could easily walk around from the hotel. Will definitely stay there again!
Michael
Michael, 3-night trip
10/10 Exceptional
Dec 16, 2024
Helpful and friendly service
Super friendly conceirge and very helpful and accommodating. Would stay again.
dayna
dayna, 2-night trip
10/10 Exceptional
Dec 2, 2024
Downtown Victoria comfort
Extremely well placed hotel for downtown Victoria.
The room was larger than expected, extremely clean and comfortable
Ryan
Ryan, 1-night trip
10/10 Exceptional
Oct 20, 2024
Great location! Clean property and friendly staff :)
Marcia
Marcia, 5-night trip
10/10 Exceptional
Nov 7, 2024
convenient location, clean room, well equipped gym and friendly staff
Jeffrey
Jeffrey, 2-night trip
10/10 Exceptional
Nov 2, 2024
Great place to stay to explore Victoria. Nice, clean,great staff and reasonably priced. Walking distance to almost everywhere you need to go. Would definitely recommend and will stay there again.