The room was booked via a 3rd party application (Hotels.com).
I recognize that the 3rd party website rooms are typically the end of the hall rooms or lesser desired rooms, but this being a Marriott, my expectation was that it would be fine.
We requested a handicapped accessible room.
Upon immediate inspection of the room, a dead bug was found on the floor in one of the bathrooms.
The vents were dusty and dirty. This caused my husband's allergies to be triggered during our stay.
The crimson chair in the bedroom had rips/tears, making it a hotbed for bedbugs.
The housekeeper walked in on my mother sitting on the toilet in the bathroom, after I told her in the hallway that I did NOT need housekeeping for the day.
We woke up to fire alarms going off at 6am. No one came to tell us that we didn't have to exit the building due to someone burning toast. We were on the 3rd floor with a 70 yr old in a wheelchair and a 95yr old on a cane. Not one person thought to come tell the handicapped guests not to panic, it was a false alarm.
The bathtub was not accessible to someone in a wheelchair. There was no shower seat in the bathtub.
The good:
The location is great because it is next to the Target & Walmart and highway
The staff was very nice.
The snack bar was convenient.
My lasting impression, the Marriott brand has seen a severe decline in the past 10 years. This particular stay was the final straw for me to say I will no longer book Marriott brand hotels. They're no longer wo