Best Western Hotel Ronceray Opera

Die Lage des Hotels ist super. Eingang etwas schwierig zu finden. Metro Station direkt vor der Tür. Zimmer etwas hellhörig. Türen fallen scheppernd ins Schloss

Zimmer waren klein aber sauber, gut gelegen, drum herum waren viele Bars, Theater und Einkaufsmöglichkeiten

Alles ist super, Alles ist perfect Wir waren sehr zufriden

Von außen ist das Hotel sehr schön. Zu erreichen ist es über eine kleine gemütliche Passage. Von innen sieht man dem Hotel die Jahre etwas an, für einen kurzen Aufenthalt jedoch völlig ausreichend.

Super

i called ahead and spoke with a really nice man. He said we could check in early and there would be no problems as the hotel wasn’t full. We arrived at 9am to check in early and the front desk woman WAS SO RUDE. She screamed at us and told us we were wrong. She ripped my passport out of my hands. I explained to her that I was told I may check in early. She said impossible and I was wrong and lying. She said the hotel was completely full. I said I was told differently. She then grabbed my luggage and when I asked when I could finally check in she relied “no”. So I was confused and asked again and she glared at me and rolled her eyes. ABSOLUTLY UNACCEPTABLE. she was so rude and so terrible to us. We walked away in shock. I have never been treated so poorly by a person at a business. We came back later and a man was there he helped us and was very kind. The woman should not be working with customers if she is going to treat them with such blatant disrespect.

Great location in prime shopping area of Paris with plenty of restaurants. Bus stands and metro stations right in front hotel. Rooms are spacious and comfortable. Excellent service

First this place was difficult to find. We went inside “passage Jouffroy” and nowhere could we find a best western sign through all the shops and store fronts. Until we finally went inside “hotel ronceray”and went to 1st level. We checked in on November 22 around 10:30am we were tired and frustrated and the Asian receptionist(couldn’t remember her name) was really rude and had a nasty attitude. The hallways were narrow. After 4th level no more elevator, only stairs. Room was small, as any Paris budget hotel. Heater worked great on a cold day, almost too warm. Beds were okay. Only complaint was shower head was not attached to wall, so had to use one hand to hold shower head while other rinsing out what was in hair. overall, fix shower head issue and fix receptionist attitude issue and it’s an okay place to stay.

Located close to major attractions and shopping district, this hotel can be your ideal base in Paris. The hotel itself is old and does not offer a lot of amenities, but the location beats all of the shortcomings.