Ramada by Wyndham Niagara Falls/Fallsview

It was a nice stay, I just didn’t expect to pay $23 for parking. Other than that, well kept place

Old room. Needs to be updated.

Front desk staff was unpleasant. No smiles or nice personality that you should normally get. Hotel was getting outdated, rooms were basic, air conditioner in room was loud. Bathroom needs to be updated. Broken part of bathtub was not fixed and left for guests to see.

Very friendly staff

Smooth jazz music in the lobby friendly staff good location close to clifton hills and also not far from the falls

The room itself was large enough, and was comfortable. However there was no fridge in the room, the ice maker on the floor was broken and had to go to other floor for ice. The room also did not have a microwave. These are essential to a hotel room in my opinion and have never had a room without. I was also unhappy that I had to pay additional $20 for parking, most hotels include at least one space with a room rental. I would not book for this hotel again.

We got a jucuzzi room with a King bed. It was a nice room and over all the condition was good. However I was not impressed with their cleanliness. The room itself appeared clean upon entering and we were happy. However that night when we pulled the pull out couch out the mattress cover had blood stains on it. It was not alot of blood but looked like someone may have cut themselves or picked scabs and bled on the cover but I was still disgusted because the mattress cover should have been taken off and a fresh one put on the bed before they expected someone else to use it. It was NOT a stain. It looked like it was blood that was never even attempted to be washed off after whoever bled on the bed before had done so. The hotel bed itself was clean and had fresh bedding but they couldn't be bothered to put a clean cover on the pull out couch. It also had no bedding/blanket on it. Just the mattress cover so I had to ask for a blanket to use on the pull out couch. I was also not impressed to learn that I had to pay a facility fee even though the facilities are not even open due to covid. No pool to use but yet I am charged a fee for it. That isn't right in my opinion. Also 20.00 for parking a night is kinda steep when the ramada literally right around the corner on Ferry st charges 15.00. Over all I was not as impressed with this ramada as the other one around the corner. The staff I didn't find as friendy either. Next time I will stay at the other one.

Torn carpet, rusty and moldy bathroom, tiny tv, lamps not even plugged in. Disgusting "stains" on the headboard. It was pretty clear the management has not done a maintenance walk through. Every corner that could be cut was cut here. Then to charge $30 a day for parking added insult to injury. Will never return.

Very nice hotel and staff. Nice and close to the falls