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Extended Stay America Suites Rochester Henrietta

2.5 star property
Hotel in Rochester

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Extended Stay America Suites Rochester Henrietta

Studio, 2 Double Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Studio, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Studio, 2 Double Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Studio, 1 Queen Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby

Reviews

6.2 out of 10

Good

Popular amenities

  • Pet friendly
  • Free breakfast
  • Laundry facilities
  • 24/7 front desk
  • Air conditioning
  • Non-smoking
Main amenities
  • Housekeeping (on request)
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front-desk safe
  • Vending machine
  • Self-serve laundry
For families
  • Children stay free
  • Free cribs/infant beds
  • Kitchen
  • Private bathroom
  • Premium TV channels
  • Laundry facilities
The price is $72
includes taxes & fees
$63 per night
Dec 15 - Dec 16

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Studio, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Studio, 1 Queen Bed, Accessible, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Studio, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Studio, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Studio, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

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includes taxes & fees
$62 per night
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About the neighborhood

Map
700 Commons Way, Rochester, NY, 14623

What's nearby

  • Marketplace Mall - 3 min drive - 3.1 km
  • Monroe Community College - 4 min drive - 2.9 km
  • Tim Hortons Iceplex - 5 min drive - 3.2 km
  • University of Rochester - 8 min drive - 6.3 km
  • Rochester Institute of Technology - 9 min drive - 9.0 km

Getting around

  • Greater Rochester Intl. Airport (ROC) - 10 min drive
  • Rochester Station - 17 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬18 min walk
  • ‪Dairy Queen - ‬13 min walk
  • ‪Taco Bell - ‬17 min walk
  • ‪Tully's Good Times - ‬5 min walk

About this property

Extended Stay America Suites Rochester Henrietta

Extended Stay America Suites Rochester Henrietta puts you within a 10-minute drive of University of Rochester and Rochester Institute of Technology. Free perks include WiFi, self parking, and on-the-go breakfast daily between 6 AM and 9:30 AM. Also, this hotel is within a short drive of Strong.

Languages

English

At a glance

Hotel size

  • 127 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: midnight
  • Minimum check-in age: 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only, 2 total)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free on-the-go breakfast each morning 6 AM–9:30 AM
  • Coffee/tea in a common area

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk
  • Laundry facilities

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishes, and utensils

More

  • Housekeeping (on request)

Fees & policies

Optional extras

  • Housekeeping is offered for an extra charge of USD 10 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)

Policies

This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Extended Stay America Henrietta
Extended Stay America Henrietta Hotel
Extended Stay America Henrietta Hotel Rochester
Extended Stay America Henrietta Rochester
Extended Stay America Rochester Henrietta
Extended Stay America Rochester Henrietta Aparthotel
Extended Stay America Henrietta Aparthotel
Extended Stay America Rochester Henrietta
Extended Stay America Henrietta
Hotel Extended Stay America - Rochester - Henrietta Rochester
Rochester Extended Stay America - Rochester - Henrietta Hotel
Hotel Extended Stay America - Rochester - Henrietta
Extended Stay America - Rochester - Henrietta Rochester
Extended Stay America Rochester Henrietta Hotel
Extended Stay America Henrietta Hotel
Extended Stay America Rochester Henrietta
Extended Stay America Suites Rochester Henrietta Hotel
Extended Stay America Suites Rochester Henrietta Rochester
Extended Stay America Suites Rochester Henrietta Hotel Rochester

Frequently asked questions

Does Extended Stay America Suites Rochester Henrietta offer free cancellation for a full refund?
Yes, Extended Stay America Suites Rochester Henrietta does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Extended Stay America Suites Rochester Henrietta?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 25.00 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Extended Stay America Suites Rochester Henrietta?
Yes, there's free self parking.
What are the check-in and check-out times at Extended Stay America Suites Rochester Henrietta?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM.
Does Extended Stay America Suites Rochester Henrietta have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and a refrigerator.

Reviews

6.2

Good

6.4/10

Cleanliness

7.2/10

Staff & service

5.2/10

Amenities

6.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

4/10 Fair

Total disappointment
Nice area, but hotel is barely a 2 star hotel even though they charge you pretty good money per night
Javier, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Roberta, 6-night trip
Verified Hotels.com guest review

2/10 Poor

Momen, 8-night trip
Verified Hotels.com guest review

2/10 Poor

Scary
I’ve stayed in much nicer extended stay hotels, this was the worst. A bit of the ghetto in the suburbs. Smells like piss and weed through out, music playing loud until late, lousy breakfast, sticky floor, nasty kitchen.
Frank, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Christopher, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Christopher, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Friendly and courteous staff. Interesting guests. Barracks-style bed frame. No hangers. Doors didn't close too well.
Ryan, 1-night trip
Verified Hotels.com guest review

2/10 Poor

It was not clean, the air was stuffy, it was smelling bad and my clothes smelled like cigarette after a night at the hotel.
DAVID, 2-night business trip
Verified Hotels.com guest review

4/10 Fair

Old and smelly
Glad I was here for one night only. The hallway had a moldy smell. The room had it too but cranking up the AC made it less noticeable. The place definitely needs updates.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amanda, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Stay away if you can
Just a really old property, thankfully no abandoned cars or anything, convenient location. Cabinets are all chipped. The fridge i guess works but definitely probably as old as i am. Only the front door works appropriately, all the other doors wont open with your key. Most seemed to be permanently propped open. “Grab and go breakfast” consisted of nutri grain bars and old coffee, not even hot, not water bottles. Old sticky carpet. Wouldn’t recommend for sure, but not too many affordable options.
Kevin, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Kevin, 1-night trip
Verified Hotels.com guest review

2/10 Poor

The smell in the hallways are terrible smells like old water very bad mildew smell
Shanell, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

We were extremely disappointed with the quality of our hotel room (and our overall experience wasn’t good either). We first arrived in our room (which I was told was the last room with double beds) around 9:30pm with two tired kids after driving for 9 hours - we were in no state to consider other options. In the room: the lampshades were cracked, the dresser's drawers were chipped around the edges, the refrigerator had grime on the outside, the popcorn ceiling was brownish in certain areas, the towel rack showed rust, the sink top had deep slices in it, etc (this list is not exhaustive). Throughout our experience, the receptionist was never at the front desk (always in a back room), and as we walked into the lobby from the outside it smelled like weed. I have stayed at hotels of various quality and price throughout my life. We passed on several cheaper hotel options thinking we would be gaining a better experience staying at an Extended Stay America (ESA). The pictures of ESA looked good, and we were thinking ‘you get what you pay for’. Given that, we could have never have imagined the quality of our room would be this poor. I am ashamed my family had to go through this experience, and I feel like we should receive at least some of a refund. I reached out to ESA first (I figured I'd give them a chance to make this right), but I am being told they cannot issue a refund because I went through Expedia. I wonder if Expedia will try to make this right.
Dustin, 1-night family trip
Verified Expedia guest review

2/10 Poor

Extremely sketchy for a fairly good area of town.
Andrea, 4-night trip
Verified Expedia guest review

6/10 Good

Sharon, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

It seems an old property
Kamalesh, 1-night trip
Verified Expedia guest review

2/10 Poor

Management is poor. Booked King bed and it was not available Aug 18th and 19th. Microwave not working, carpet was dirty.
Vijender, 2-night family trip
Verified Expedia guest review

2/10 Poor

Read this before you book
My room has absolutely nothing in it. They have one bar of soap 2 towels a bed a chair a desk a tv and remote that was it - I had the kitchen without a single item in it no microwave no hair dryer and then the best part of this whole experience the shadiest people stayed here… and the fire alarm went off at 1 am … someone knocked on my door before then a bunch of drunk people. Terrible experience I do not recommend - staff was very nice
Nunzia, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

I was extremely disappointed in this property. The elevator was filthy. The hallways were not well lit and when entering my assigned room, I was greeted with the distinct smell of cigarette smoke embedded in the tapestry. This was not a 5 star hotel and that was not my expectation; but the conditions were not livable even for one night. I forfeited the room without a refund.
Tamika, 1-night trip
Verified Expedia guest review

2/10 Poor

Vijender, 1-night trip
Verified Expedia guest review

2/10 Poor

The property was dated, and our first room had a leak in the bathroom. Our second room smelled like curry and there was a fight on our floor. It's not a place you want to spend a night. The front desk was not attentive and when I checked out (the same day I checked in) they forgot to check me out in their system, making getting a refund more difficult for me. They would not answer the phone and I had to drive back to ask them to please take me out of their system—terrible experience.
Robinson, 3-night family trip
Verified Expedia guest review

2/10 Poor

It was represented as smoke free. The room smelt pot and tobacco. A security door was open. Breakfast was coffee in the lobby
ROBERT, 3-night family trip
Verified Expedia guest review