La Quinta Inn & Suites by Wyndham Kansas City Beacon Hill

was extremely noisy all night long, guests were making alot of noise until the early hours of the morning probably 5ish am. Staff did not stop noises, was trying to get sleep on a trans us drive , will not be back to this establishment, nor any subsequent La Quintas.

Reise (1 Nacht), 31. Dez.. 2020

Authentische Hotels.com-Gästebewertung

Atrocious Customer Service

My only regret in this review is that I can't leave a 0 star rating. We stayed for two nights over new years 2020. Been a rough year for everyone, especially hotel industry. You'd imagine that they would cherish the business they get...apparently not. First room we were given had a faulty shower head that sprayed the bathroom with water. AC/heater wouldn't turn off and was incredibly loud. No enforcement of wearing face masks in public areas. We were given another room in fairness and shower worked fine there. However, it was right beside laundry and elevator shaft and that thing kept us up all night with noise. To be fair, we were given a discount for the inconvenience and I would have left it at that. However, upon checking out, we were 22 minutes beyond the checkout time having already given in our keys and packing the last few items when THE MANAGER came up to our room, rudely and ignorantly told it was time to get out of the room; talked to us like bold kids. Appalling customer service, appalling manners and I for one will not be staying at a La Quinta Inn again. Blown away by the level of ignorance and rudeness we experienced. Don't stay here.

Michael, Urlaub mit Freunden (2 Nächte), 30. Dez.. 2020

Authentische Hotels.com-Gästebewertung

Quite area on a Saturday night

Quite part of Kansas City on a Saturday night. Enjoyed the room very much. Looking forward to coming back and soon.

Kenneth, Reise (1 Nacht), 19. Dez.. 2020

Authentische Hotels.com-Gästebewertung

(:

Friendly, spacious room, easy check in, quiet

Reise (1 Nacht), 21. Nov.. 2020

Authentische Hotels.com-Gästebewertung

Nice hotel. Would definitely stay again

The room was very clean as was the hotel, staff was very helpful and friendly. Gave us information we needed to find a place to eat and the Covid restrictions were for restaurants. We really liked the location very close to many restaurants and attractions. We only had a couple of issues with the room, first our room faced the street and there was a street light by our room. When we tried to close the curtains there was a small gap and the light came through right on my wife’s pillow. We did figure out a way to fix it. I don’t know if we were in a handicapped room but the shower looked like you could roll a wheel chair into it. That was ok with us but as my wife was taking a shower the water began to run out of the bathroom. Luckily I saw it in time so it could be cleaned up with a towel. I just think it was a bad design, especially if you don’t need a wheelchair. There was a coffee maker so we could make coffee in the morning but only 1 cup. Even with these small issues we would stay here again because of the friendly staff and the location.

Reise (1 Nacht), 14. Nov.. 2020

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Anniversary trip

Kari, Reise (2 Nächte), 23. Okt.. 2020

Authentische Hotels.com-Gästebewertung

I've been waiting to leave this review for about a month now since there's been a pending item with them, but at this point, I'll go ahead and leave it. The rooms were nice, but that's about it. We stayed there for one evening for a wedding. We got there a little before check-in, asked about a room being ready early by chance, which we were told we would need to wait until 3pm, no problems. We sat in the lobby to wait, and during that time, saw about 3-4 other people arrive with luggage, check-in, and get room keys. When 3pm actually hit, it still took them a bit of time to get everything together saying the room was just being finished getting ready. The actual room was fine for the rate and location. I accidently left my suit coat and a tie in the room. When I realized this, I called the hotel to ask about shipping the items back to me. They said as long as I buy a FedEx shipping label and send it to them, they will return the two things I left. A month later, still no tracking updates that the items were shipped, and every time I've called the hotel (all times throughout the day), I am told a manager is unavailable, they would have to call back, and the person who answered the phone couldn't help. To this point, after numerous calls and emails, no response from management there. Even with COVID, the breakfast item selection was minimal without much really being put out. Based on service alone and dealing with the staff, I would never return to this location.

Matt, Romantikurlaub (1 Nacht), 17. Okt.. 2020

Authentische Expedia-Gästebewertung

Comfy beds

Hotel was clean and comfortable. Nothing over the top, but just fine for a quick stay. We both slept well and were able to take string cheese and water bottles from the (rona-fied) breakfast with us on our morning adventures. We would stay here again.

Sofia, Familienurlaub (2 Nächte), 16. Okt.. 2020

Authentische Hotels.com-Gästebewertung

They are not cleaning rooms, and was told I couldn’t have extra towels to shower they were very limited. And they have barely anything for the grab and go breakfast.

Familienurlaub (3 Nächte), 14. Okt.. 2020

Authentische Hotels.com-Gästebewertung

Had the do not disturb sign on my door only to find that my blow dryer and a few other items were stole while we were out. I let the desk know and no one from the hotel as even got in contact with us. I was told the manager would call. Also every night we returned to the hotel our key had been deactivated. Just not a great stay.

Urlaub mit Freunden (3 Nächte), 14. Okt.. 2020

Authentische Expedia-Gästebewertung