Good experience, clean and comfortable
Urlaub mit Freunden (3 Nächte), 3. Juni. 2021
Stayed here with a few friends and had no complaints whatsoever. The hotel/room was clean, staff was very helpful and it was less than a 3 minute walk to the beach/restaurants/Ocean Drive. I am definitely staying at this hotel everytime I'm in Miami!!
Yash, Urlaub mit Freunden (5 Nächte), 3. Juni. 2021
This resort was the best part of our trip outside of the beaches!
Staff were all friendly and the same could be said for the guests.
We will definitely return, hopefully soon!
Mikhail, Reise (6 Nächte), 31. Mai. 2021
They didn’t have the room I paid for. Miami was already full so I had no option but to sleep in a small twin bed. Super uncomfortable. The hotel layout is terrible. The customer service was awful. They people staying were nice. Only good part about this place. I’ll never go back.
James, Reise (1 Nacht), 15. Mai. 2021
Great people, some work needed on the rooms
The barmen was really nice. There was a really fun pool party.
The room itself was in poor shape. The bathroom was a bit sad.
Mark, Reise (3 Nächte), 13. Mai. 2021
Standard hotel with poor amenities. Very young crowd only, pool dirty. I was surprised that they charge you a resort fee for what they offer! I forgot my iphone charger after checking out and that was "never found" by their cleaning personnel. I tried to call them several times and sent emails, no further response whatsoever. It seems theft is an acceptable practice there. Shame!
Chrysostomos, Reise (3 Nächte), 26. März. 2021
Overpriced and dissapointing.
The hotel was going through a change of management. The menaties were not available and the hotel was very run down. I tried calling days before our arrival and I could not get anyone to answer. The walls are paper thin and you hear everything. In the middle of the night a man was banging on the doors. I had to call the front desk (twice, didn't answer the first time) to get security; who didn't arrive for over 30 minutes?!?! Overpriced for what you get. Nothing like the pictures. Disappointing.
Urlaub mit Freunden (2 Nächte), 20. März. 2021
Nasty Service, BED and Shower
The Hotel was appealing to the eyes but once I enter the hotel it was a disappointment. The bed had two stains blood and bowel on the sheets. I slept on the other bed and notified front desk but did not receive new blankets. The shower was clog and a belly ring pop out the drain. YUCK! I was rush out the room and threaten I would be charge a extra night. To make things much worse a peeping Tom was in my window. The only good service I would say this establishment offer to hold your luggage before and after your check out. I wish I would have took pictures.
Nylah, Reise (1 Nacht), 18. März. 2021
Everything was clean and in good condition. I would go back again. The building has a different name, Haddock Hall, so I couldn't find it at first.
Reise (1 Nacht), 17. März. 2021
Fun atmosphere. Staff was very accomodating and eager to help even when they were extremely busy.
Reise (1 Nacht), 16. März. 2021