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Hotel am Stadtrand mit Außenpool - University of Texas Southwestern Medical School (2,9 km)
Horrible experience, found bugs on window curtain & bathroom wall. And they even charged…
13. Nov.. 2021
Paid parking is required and we couldn’t even find a spot near our building. We had a…
12. Nov.. 2021
This property advises that it adheres to Commitment to Clean (Sonesta) cleaning and disinfection practices.
Nicht vergessen: Nach jedem 10. Stempel gibt es 1 Prämiennacht*
Diese Unterkunft weist darauf hin, dass derzeit Maßnahmen für eine erhöhte Hygiene und die Gästesicherheit ergriffen werden.
Für die Reinigung der Unterkunft wird Desinfektionsmittel verwendet.
Die Abstandsregeln werden befolgt; Gästen steht Handdesinfektionsmittel zur Verfügung; es besteht Maskenpflicht in öffentlichen Bereichen.
Bitte beachten Sie, dass kulturelle Normen und Gastrichtlinien je nach Land und Unterkunft unterschiedlich sein können. Die aufgeführten Richtlinien wurden von der Unterkunft zur Verfügung gestellt.
Diese Unterkunft akzeptiert Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay und Eurocard. Bargeld wird nicht akzeptiert.
* Unter „Gebühren & Richtlinien“ finden Sie Informationen zu weiteren Einzelheiten und zusätzlichen Gebühren.
The hotel is very clean and the staff is great. The breakfast was a huge plus. Be aware that if you get put into a handicapped room the bed is queen size and not a king. I went to the front desk as I paid for a king size and was told all beds are king size. This is not true. We have stayed here before and had a king size bed. We ended up staying an extra day on this trip and rebooked. We were placed in a room with a king size bed that was much nicer than the room we had to spend 3 nights in. I believe we should have been given a price break or moved to a non-handicap room as we did not ask for a handicap room and the bed was not a king.
Michelle, Reise (3 Nächte), 11. Nov.. 2021
THERE WAS NO MEAT FOR BREASKFAST N THE CONDO COULD HAVE BEEN CLEANER
Keshia, Familienurlaub (1 Nacht), 16. Okt.. 2021
The staff were amazing and completely understanding. What once started off as a rough night with the disappointment of another hotel and long drive they made sure my family and I had somewhere to rest and worked with me with pricing. Thank you
Kayla, Familienurlaub (2 Nächte), 24. Sep.. 2021
- Terrible customer service! - Does not look like pictures, looks like a motel 6. Full story: Dulce should be fired along with the other rep that witnessed the interaction. I am traveling cross-country (SC-AZ), Dallas was the mid-point. I booked a room through Expedia at 0400 am and arrived at the hotel at 0515. When I arrived the customer service rep (Dulce) said the reservation was canceled as a “no show” and I could not get a room or refund unless I paid for another room. When I tried to call Expedia, they were closed due to the hours. I explained the circumstances to Dulce and she refused to be any assistance and stated “any other hotel will allow you to check in, but not this one” when I asked if I could speak to a manager she refused and continuously repeated to call Expedia, while I was speaking. I found another number through Google and they stated you can’t book after midnight, which is false because I booked 4 hours after. The room should not have been listed as available if this was the case. Corporate did apologize, but I still left with no room and having to dispute the charge with my bank. I wish I could give a half a star.
Tahliyah, Urlaub mit Freunden (1 Nacht), 20. Aug.. 2021
The Hotel refused to allow me to check in. The Hotel Clerk said I did NOT have a Reservation. This is very strange since I paid for a Confirmed Reservation at the Hotel with Hotels.com. Please advise on this Booking.
John, Geschäftsreise (1 Nacht), 15. Aug.. 2021
Off of the freeway. Convenient. Driving in Dallas or Texas in general is crazy. People drive fast. Unfortunately there was a lot of construction. Take you time . It was late when I checked in and the door bell did not work to inform staff I was there. I ended up calling the number and they were attentive and apologized.
Familienurlaub (1 Nacht), 12. Aug.. 2021
Was there on business training I had a wonderful time very quiet so I can study the staff was very friendly
Geschäftsreise (6 Nächte), 23. Juli. 2021
Familienurlaub (2 Nächte), 17. Juli. 2021
The room was very nice and clean. The staff was really quick about taking care of an issue we had.
Romantikurlaub (1 Nacht), 13. Juli. 2021
I had a lot of issues checking in that lasted throughout the stay. They kept saying they didn’t run my card and they indeed did. Rooms were clean and although a suite it was crowded space. Not a good space for a family over 3.
Cassandra, Familienurlaub (3 Nächte), 7. Juli. 2021