The room was comfortable and had a lovely view, parking onsite and free, location handy to Cork city centre. Service was good. The condition of the bathroom was poor, the door didn't shut fully (room 410), the shower was very small and there are no face cloths provided. Breakfast wasnt great, the coffee was horrible and although I ordered the scrambled eggs with sourdough from the menu, I got some toasted crusty bread with no explanation that sourdough was not available.
Geschäftsreise (1 Nacht), 3. Mai. 2021
Fantastic staff make this hotel very special. Keep it up!
lorayne, Urlaub mit Freunden (1 Nacht), 18. Dez.. 2020
Excellent food and service all staff are so pleasant
joseph, Reise (2 Nächte), 15. Dez.. 2020
Was not a pleasant stay!
Very poor attention to detail. Hotel has potential but it’s difficult to admire when cleanliness and customer service is extremely poor. Booked a table for breakfast and was left waiting 35 minutes before our order was taken, totally unacceptable. The curtain in our room was hanging off the rail and the phone was absolutely filthy. We had to request for clean mugs every morning as the ones on our table were dirty every time. How this hotel has surpassed any Covid cleanliness exams is beyond me. Was so disappointed at our overall experience.
Reise (2 Nächte), 18. Sep.. 2020
Trip to Cork
We had a pleasant overnight in Silver Springs Cork. The room was spacious, very clean and comfortable. All the COVID arrangements were in place to make us feel safe during our stay.
FRANCES, Urlaub mit Freunden (1 Nacht), 10. Sep.. 2020
Pleasant experience. Rooms are clean and comfortable.
nina, Familienurlaub (1 Nacht), 24. Aug.. 2020
They would not let me stay
david, Geschäftsreise (1 Nacht), 4. Aug.. 2020
The hotel was hit and miss. To be fair every effort made to follow guidelines ane over all clean. Majority of staff very nice. Receptionist checking us in was a bit abrupt but mellowed when she realised we were unimpressed. Pool is not on site and we had to pay extra to use it. Breakfast only ok,
Niall, Familienurlaub (1 Nacht), 2. Aug.. 2020
Nice but a little misleading
Room was a bit small for a deluxe double and very warm as their is no air-conditioning. We did get a fan from reception which helps a bit.
The picture's online are quite misleading as it shows a swimming pool on the first 2 pictures. But the swimming pool is not in hotel, its owned by a different company and costs 15e for an hours swim for a family. Its also a fair walk up a very steep hill, easier if you have a car.
The food was okay. Small portions at breakfast and the lasagne portion was tiny but very tasty. My wine glass also had lipstick on it and in the bottom of my partners pint had red lumps floating in it, they were swapped quickly by the lady in restaurant though.
The staff were all quite friendly and nice and rooms and hotel was very clean an lots of hand sanitisers every few steps so felt safe.
Do need a car if your staying in this hotel as there is not a lot of things within walking distance. Its also located on a very main road and overlooks a shipping yard
Rebecca, Familienurlaub (3 Nächte), 28. Juli. 2020
very friendly service but the room was a let down
Prior to travel we were contacted by the hotel and offered an upgrade to a Suite from the family room due to high demand. We were happy with this option and the difference in the beds was made clear to us prior to arrival. Staff at the hotel as well was very polite and friendly. Unfortunately our suite smelled strongly of mould and despite the cleanliness of the rooms, the smell did not go away. Even asking for an air freshener did not help the problem. During our 2nd night in the room, water came pouring down through the ceiling of the bathroom. From the look of the ceiling this was not the first time. Thankfully staff managed to get the leak fixed in the upstairs bathroom and our room was properly cleaned up again. This was obviously not the staff's fault and we can only reiterate how well front desk staff responded and tried to fix the problem however as the hotel was closed due to the pandemic for several weeks, we felt that this problem could have been avoided if prior to opening a proper inspection had occured. The ceiling had very obvious.
Familienurlaub (3 Nächte), 27. Juli. 2020