Stay was a short, quick adventure for my husband and myself. What was supposed to be night in the big city turned into a string of bad luck events. Check-into the hotel was not as to be expected, and I found the front desk agent at the time not really willing to help. After being on hold with my bank, she then presented me a solution that I had requested at the start, and one that would have eased the stress a lot faster. After checking in, going about our adventure, we found ourselves back to our room to sleep. A few short hours later, we were abruptly woken up to the fire alarms going off. Once we made our way downstairs there was no conversation as to what was happening, just a few hundred people crammed into the lobby. Very confusing, very chaotic. One hour later we were let back into our room, again though with no direction or conversation from hotel staff. We left as soon as we could!