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Mont Cervin Palace

5.0 star property
Mountain hotel with spa, near Zermatt-Matterhorn Ski Paradise

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Photo gallery for Mont Cervin Palace

Minibar, in-room safe, desk, soundproofing
Indoor pool, seasonal outdoor pool, sun loungers
Bar (on property)
Free full breakfast
Property amenity
In the heart of Zermatt City Centre, Mont Cervin Palace offers a luxurious retreat. Tee off at 9 holes of golf, unwind with a body treatment at the spa, or indulge in international cuisine at one of three on-site restaurants. Guests can connect to WiFi and take advantage of supervised childcare while exploring shopping on site and strolling through the garden.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Pool
  • Connecting rooms available
  • Gym
  • Ski facilities
  • Bar

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Free children's club
  • Free train station pick-up
  • Ski rentals
  • Ski storage
  • Ski passes
  • Fitness center
  • Sauna
  • Steam room

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Connecting/adjoining rooms available
$711 nightly
The total price is $748
Sep 12 - Sep 13
Total with taxes and fees

Room options

Check availability for these dates

Tonight

Sep 7 - Sep 8
Check availability for tonight Sep 7 - Sep 8

Tomorrow

Sep 8 - Sep 9
Check availability for tomorrow Sep 8 - Sep 9
Available filters for rooms
Showing 11 of 11 rooms

View all photos for Chalet Classic Double Room, Matterhorn View (Le Petit Cervin)

Minibar, in-room safe, desk, soundproofing

Chalet Classic Double Room, Matterhorn View (Le Petit Cervin)

Highlights

Soundproofed
Heating
Connecting rooms available
TV
Bathrobes
Private bathroom
Hair dryer
Espresso maker
  • 255 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Chalet Open Suite, Matterhorn view (Le Petit Cervin)

Minibar, in-room safe, desk, soundproofing

Chalet Open Suite, Matterhorn view (Le Petit Cervin)

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
TV
Bathrobes
  • 642 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Alpine Only Me

Alpine Only Me | Minibar, in-room safe, desk, soundproofing

Alpine Only Me

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
TV
Bathrobes
Private bathroom
Hair dryer
Espresso maker
  • 193 sq ft
  • Valley view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Chalet Open Suite Classic, Mountain View (Le Petit Cervin)

Chalet Open Suite Classic, Mountain View (Le Petit Cervin) | View from room

Chalet Open Suite Classic, Mountain View (Le Petit Cervin)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
TV
Separate bedroom
  • 645 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Alpine Classic Double Room, Mountain View

Alpine Classic Double Room, Mountain View | Minibar, in-room safe, desk, soundproofing

Alpine Classic Double Room, Mountain View

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
TV
Bathrobes
Private bathroom
Hair dryer
Espresso maker
  • 270 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Alpine Junior Suite, Montain View

Alpine Junior Suite, Montain View | Minibar, in-room safe, desk, soundproofing

Alpine Junior Suite, Montain View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
TV
Sofa bed
  • 428 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Alpine Superior Double Room, Mountain View

Alpine Superior Double Room, Mountain View | View from room

Alpine Superior Double Room, Mountain View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
TV
Bathrobes
Private bathroom
  • 372 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Alpine Classic Suite, Mountain view

Alpine Classic Suite, Mountain view | Living area | TV, toys, pay movies

Alpine Classic Suite, Mountain view

Highlights

Balcony
Separate dining area
Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
TV
Sofa bed
  • 581 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Alpine Junior Suite, Matterhorn View

Alpine Junior Suite, Matterhorn View | Minibar, in-room safe, desk, soundproofing

Alpine Junior Suite, Matterhorn View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
TV
Sofa bed
  • 503 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Alpine Suite, Matterhorn View

Alpine Suite, Matterhorn View | Minibar, in-room safe, desk, soundproofing

Alpine Suite, Matterhorn View

Highlights

Balcony
Separate dining area
Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
TV
Sofa bed
  • 580 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Chalet Classic Double Room, Mountain View (Le Petit Cervin)

Minibar, in-room safe, desk, soundproofing

Chalet Classic Double Room, Mountain View (Le Petit Cervin)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Soundproofed
Heating
Connecting rooms available
TV
Bathrobes
Private bathroom
Hair dryer
  • 255 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Suite (Chalet) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Hotel Zermatterhof

  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
9.6 out of 10, Exceptional, 352 reviews
$575 nightly
The price is $607
Sep 17 - Sep 18
Total with taxes and fees
Grand Hotel Zermatterhof
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About the neighborhood

Map
Bahnhofstrasse 31, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt - Furi - 3 min walk - 0.3 km
  • Zermatt Visitor Center - 5 min walk - 0.4 km
  • Zermatt–Sunnegga Funicular - 8 min walk - 0.7 km
  • Zermatt-Furi Gondola - 11 min walk - 1.0 km

Getting around

  • Sion (SIR) - 75 min drive
  • Geneva International Airport (GVA) - 162 min drive
  • Zermatt Gornergratbahn Station - 4 min walk
  • Zermatt (QZB-Zermatt Train Station) - 4 min walk
  • Zermatt Station - 5 min walk
  • Free train station pick-up
  • Airport shuttle (surcharge)

Restaurants

  • ‪Hotel Post Zermatt - ‬1 min walk
  • ‪Brown Cow Pub - ‬1 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Elsie Bar - ‬3 min walk
  • ‪Walliserkanne - ‬1 min walk

About this property

Mont Cervin Palace

Mont Cervin Palace features a free kids' club and puts you just steps from Zermatt-Matterhorn Ski Paradise. Guests can visit the spa to be pampered with deep-tissue massages, body wraps, or facials, and Le Restaurant, one of 3 restaurants, serves international cuisine and is open for breakfast and dinner. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge, and a fitness center. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 150 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • If you arrive at the property after hours, you'll need to check in at an alternate location: [Concierge desk]
    • For any questions, please contact the property using the information on the booking confirmation
    • Zermatt is in a car-free zone and can be reached only by train.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
    • Supervised childcare*
    • Free children's club
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle on request (during limited hours)*
    • Free train station pick-up
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free full breakfast
  • 3 restaurants
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)
  • Children's games
  • Toys
  • Bed rails
  • Stair gate
  • Outlet covers

What to do

  • Ski passes
  • Helicopter/airplane tours
  • Shopping
  • Pool table
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Ski lessons nearby
  • Snowboarding nearby

Working away

  • Business center
  • 5 meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Ski equipment rentals
  • Ski storage
  • Snow sports gear

Facilities

  • 4 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • 9 holes of golf
  • An indoor pool
  • Seasonal outdoor pool
  • Arcade/game room
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Traditional architecture

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Television
  • Satellite TV channels
  • Pay movies

Home comfort

  • Heating
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Children's robes

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Alarm clock

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Dining

Le Restaurant - This fine-dining restaurant specializes in international cuisine and serves breakfast and dinner.
Grill Le Cervin - This fine-dining restaurant specializes in Regional cuisine and serves dinner only.
Ristorante Capri - This fine-dining restaurant specializes in Mediterranean cuisine and serves dinner only. Open select days.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge

Renovations and closures

The property is closed between April 13 and June 12.

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Rollaway beds are available for CHF 200.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CHF 40.00 per pet, per day

Pool, spa, & gym (if applicable)

  • Pool access available from 7:30 AM to 8:00 PM
  • The seasonal pool is open from December to September

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Also known as

Cervin
Cervin Palace
Mont Cervin
Mont Cervin Palace
Mont Cervin Palace Hotel
Mont Cervin Palace Hotel Zermatt
Mont Cervin Palace Zermatt
Mont Cervin Palace Hotel
Mont Cervin Palace Zermatt
Mont Cervin Palace Hotel Zermatt

Frequently asked questions

Is Mont Cervin Palace currently open?

The property is closed between April 13 and June 12.

Does Mont Cervin Palace offer free cancellation for a full refund?

Yes, Mont Cervin Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mont Cervin Palace?

Yes, there's an indoor pool, a seasonal outdoor pool, and a children's pool. Guests have pool access from 7:30 AM to 8:00 PM.

Are pets allowed at Mont Cervin Palace?

Yes, cats and dogs are welcome. There's a charge of CHF 40.00 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.

Is airport shuttle service offered by Mont Cervin Palace?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Mont Cervin Palace?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Mont Cervin Palace and nearby?

Have fun with onsite winter activities like skiing. Additional recreation onsite includes helicopter/airplane tours. Indulge in a treatment at the spa and soothe your senses in the hot tub. Mont Cervin Palace also has an indoor pool, a sauna, and a steam room, as well as an arcade and a garden.

Are there restaurants at or near Mont Cervin Palace?

Yes, there are 3 onsite restaurants, featuring international cuisine.

What's the area around Mont Cervin Palace like?

Mont Cervin Palace is a short 4-minute walk from Zermatt Gornergratbahn Station and 3 minutes' walk from Zermatt - Furi.

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Mont Cervin Palace Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Service staff
Location
Room
Breakfast
Restaurant
View

What guests liked

  • Breakfast was great and a wonderful way to start the day. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Excellent service with friendly and attentive staffs. From train station pick up, check in, restaurant booking, room services, concierge, bar service, to check out with proper Swiss send off, the whole experience was just amazing. Our family had such a great time and was very memorable. Highly recommend for others when visiting Zermatt, and definitely our choice when visiting next.
Andrew, 2-night trip

10/10 Exceptional

Great location, view and hotel staff!
John, 3-night trip

10/10 Exceptional

Beautiful hotel and excellent service.
Carol, 4-night trip

10/10 Exceptional

Wonderful hotel in the heart of Zermatt

Wonderful hotel in the heart of Zermatt. Amazing view of Matterhorn. Very good staff.
Livija, 4-night trip

10/10 Exceptional

Excellent accommodations excellent staff and service must stay!!
Neomi, 2-night trip

10/10 Exceptional

The best 5 stars hotel in Zermatt!
Nobuhiro, 2-night trip

10/10 Exceptional

Great hospitality by the staff specially Verissimo, Sandro and Louis. Part of Property is old but hospitality by these individuals made it worth staying there.
Manav, 3-night trip

10/10 Exceptional

Unbelievable place. Staff were the nicest I've ever experienced from the moment we stepped off the train. Recommend this place highly!
Daniel, 2-night trip

10/10 Exceptional

The facilities and staff were outstanding.
Ann, 5-night trip

10/10 Exceptional

.
Guido, 10-night trip

10/10 Exceptional

Beautiful hotel with great customer service. Excellent location and fabulous restaurant. Spacious rooms.
Steven, 2-night trip

10/10 Exceptional

Located in the heart of Zermatt. Beautiful view of the Matterhorn from our window. Very accommodating staff. Breakfast was really great . Out door area to sit and drink was also great. recommend
louis, 2-night trip

10/10 Exceptional

A renowned establishment that lived up to its reputation. Beautiful pool and convenient ski room and facilities
Hesky, 6-night trip

10/10 Exceptional

Great service and beautiful property. Exceeded my expectations!
Khaled, 4-night trip

10/10 Exceptional

Best hotel in the area.

One of the best hotels I have stayed at. Stayed 3 nights but could have done 4 or 5. The service was the best! I will be staying at this hotel again on my next visit.
Nick, 3-night trip

10/10 Exceptional

Awesome staff. Beautiful room. Excellent views!
Jeffrey, 6-night trip

10/10 Exceptional

Great service!
Phill, 2-night trip

10/10 Exceptional

Fabulous!

The hotel is absolutely beautiful, nicely renovated, extremely comfortable and has all the modern conveniences. The only slight disappointment was the restaurant. It was too brightly lit, lacking ambiance and the service was disappointing.
Peter, 1-night trip

10/10 Exceptional

It's convenient. Lot's of dining options around. Definitely friendly staff, cozy. Makes you feel welcome.
Wilfredo, 1-night trip

10/10 Exceptional

It was great! Thank you so much for everything
Maksim, 4-night trip

2/10 Poor

no safe hotel. i lost my watch in the room during the breadkfast time and my wife lost cash 8000euro. no CCTV no explanin about theif. no resposible for lost it. i never evenr got experience like this hotel. manager was tessibel for responsible about lost it.
Jee min, 1-night trip

6/10 Good

Decent rooms and service. No AC so very warm in August. They try to overcharge. When we wanted an extra night first they quoted over 600 CHF. On expedia i got it for half. That upset them now thay want to charge CHF 150 as they calim we are two persons. On expedia price for single or double occupancy is the same. BEWARE.
Manasije, 2-night trip

8/10 Very good

The property was nice. I was very disappointed in my check in. I reserved and paid for 3 rooms. I was traveling with a group of 6 ladies. I had to check us all in as I had reserved and paid for the rooms. The other rooms were available on arrive and on the 5th floor with a lovely view of the mountains. My room wasn't available for a couple of hours and I was put in a room on the second floor overlooking the roof of the property. I was never asked if I wanted one of the nicer rooms. I'm glad my traveling friends got a super nice room but was very disappointed in my room. Bathroom was half the size of the others as well. I asked to be moved to the same floor the others were on but was told it would be an additional $1000 swiss francs. They knew we were traveling together. I thought this could have been handled better. The receptionist was a very sweet person and the manager, who I asked to speak with was also professional and nice. I was just disappointed they didn't make accomodations for my request.
May, 2-night trip

10/10 Exceptional

Nicky A., 3-night trip

8/10 Very good

2-night trip