Mercy Medical Center West Lakes - 3 min drive - 2.6 km
Living History Farms - 4 min drive - 3.2 km
Jordan Creek Town Center - 5 min drive - 5.2 km
Val Air Ballroom - 6 min drive - 7.3 km
West Glen Town Center - 7 min drive - 5.3 km
Getting around
Des Moines International Airport (DSM) - 30 min drive
Bus station shuttle (surcharge)
Restaurants
Chick-fil-A - 8 min walk
McDonald's - 7 min walk
Starbucks - 3 min drive
Cracker Barrel - 16 min walk
HuHot Mongolian Grill - 15 min walk
About this property
Sheraton West Des Moines Hotel
When you stay at Sheraton West Des Moines Hotel, you'll be within a 10-minute drive of Jordan Creek Town Center and Drake University. After having fun at the indoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Fellow travelers say great things about the helpful staff.
Languages
English
At a glance
Hotel size
285 rooms
Arranged over 10 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in/out available
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the bus station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets allowed (up to 75 lbs per pet)*
Service animals welcome
Internet
WiFi in public areas*
WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) in rooms*
Parking
Onsite self parking (USD 10.00 per day)
Wheelchair-accessible parking and van parking on site
Transfers
Bus station shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast each morning (surcharge)
Restaurant
Bar/lounge
Room service (limited hours)
Water dispenser
What to do
Golfing nearby
Hiking/biking trails nearby
Working away
24-hour business center
Meeting rooms
Conference space (22 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Wedding services
Porter/bellhop
Facilities
Safe-deposit box at front desk
Fitness center
An indoor pool
Vegan dining options
Vegetarian dining options
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Visual alarms in hallways
Closed captioned TV
Lowered electrical outlets in bathroom
Lowered peephole/view port in door
Lowered locks/deadbolt
Height-adjustable showerhead
Grab bar near toilet
Lever door handles
Room amenities
Be entertained
27-inch TV
Premium cable channels
Pay movies
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Bathrobes
Iron/ironing board
Sleep well
Down comforter
Bed sheets provided
Freshen up
Partially open bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
WiFi (surcharge) (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
Food and drink
Refrigerator (on request)
Microwave (on request)
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Fees & policies
Optional extras
WiFi is available in guestrooms for USD 5.99 per 24-hour period (rates may vary)
WiFi is available in public areas for USD 5.99 per 24-hour period (rates may vary)
Cooked-to-order breakfast is offered for an extra charge of approximately USD 14 per person
Microwaves are available for an additional charge
Refrigerators are available for an additional charge
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75.00 per accommodation, per stay
Parking
Self parking costs USD 10.00 per day
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Sheraton West Moines
Sheraton West Moines Hotel
Sheraton West Des Moines
West Des Moines Sheraton
Sheraton West Des Moines
Sheraton West Des Moines Hotel Hotel
Sheraton West Des Moines Hotel West Des Moines
Sheraton West Des Moines Hotel Hotel West Des Moines
Frequently asked questions
Does Sheraton West Des Moines Hotel offer free cancellation for a full refund?
Yes, Sheraton West Des Moines Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sheraton West Des Moines Hotel?
Yes, there's an indoor pool.
Are pets allowed at Sheraton West Des Moines Hotel?
Yes, pets are welcome, with a maximum weight of 75 lbs per pet. There's a charge of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Sheraton West Des Moines Hotel?
Yes. Self parking costs USD 10.00 per day.
What are the check-in and check-out times at Sheraton West Des Moines Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Sheraton West Des Moines Hotel and nearby?
Have fun with nearby activities such as hiking and practice your swing at the nearby golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness center.
Are there restaurants at or near Sheraton West Des Moines Hotel?
Yes, there's an onsite restaurant.
What's the area around Sheraton West Des Moines Hotel like?
Sheraton West Des Moines Hotel is located a short 16-minute walk from Clive Aquatic Center.
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.4/10
Staff & service
7.8/10
Amenities
8.2/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 14, 2024
Verified traveler
2-night family trip
Verified Hotels.com guest review
6/10 Good
Nov 10, 2024
Not bad
The facility is showing its age
Katrina
Katrina, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 16, 2024
Verified traveler
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 1, 2024
Ashley
Ashley, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 30, 2024
Yer
Yer, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 28, 2024
Merle
Merle, 1-night trip
Verified Hotels.com guest review
6/10 Good
Sep 16, 2024
Our room had black mold on the ceiling and the air conditioning didn’t work. Definitely out dated and room was not in good condition
Amy
Amy, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Sep 6, 2024
The ice machine on my floor and the one above were broken. My bedding was a little smelly.
Michelle
Michelle, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Aug 24, 2024
Water feature is great but has ordor,bleach like smell
Brad
Brad, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 19, 2024
Nice
Marsha
Marsha, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 19, 2024
James
James, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 18, 2024
Good cleaning crash
ali
ali, 13-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 15, 2024
Comfortable and relaxing hotel
Great hotel with large, clean room. Quiet even though a lot of people were staying there. Restaurant is good.
B ALLISON
B ALLISON, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 14, 2024
Monte
Monte, 1-night trip
Verified Expedia guest review
2/10 Poor
Aug 14, 2024
Judy
Judy, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Aug 12, 2024
Greg
Greg, 1-night trip
Verified Expedia guest review
2/10 Poor
Aug 12, 2024
Judy
Judy, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 10, 2024
YVES-DENIS
YVES-DENIS, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 10, 2024
Didn't like the extra charge for parking and wi-fi access.
John D.
John D., 1-night trip
Verified Expedia guest review
8/10 Very Good
Aug 10, 2024
Fine
Overall the stay was fine. Super friendly hotel staff. Disappointed that I had called prior to our stay and requested a pack and play for our baby to sleep in, and was told there would be one for our stay. When we arrived they stated it was given away. A suggestion to not say there will be one, when there isn’t or perhaps say, we can’t save this for your or whatever the circumstance may be, for future guests.