The room was clean & bed and linens were clean & comfortable. Bathroom was clean. Walls could use some TLC. You could tell the place was older & there was patchwork done. Nothing terrible. The outside looks like each room has a balcony. They are faux balconies covering the AC unit under the windows.. The pool is big although it felt cold to us so we did not get in. The hot tub is huge, & it was hot & the Jets worked so that was my favorite part. The River Rock restaurant was not open so that was a disappointment. The hotel advertised online looks like the restaurant is still in business. The breakfast buffet is not included. It is 11.99. We are glad we looked at the buffet before paying & staying. The buffet was less than desirable for the price. There was Continental breakfast, and then for the hot breakfast it was like most other hotels that offer free breakfast. There was scrambled eggs, what looked like microwaved sausage, dry biscuits, sausage gravy, & cubed potatoes that were as white as could be with no seasoning. Everything was probably warmed up from a plastic bag. I would say that breakfast should be free & included with your stay with how cheap & easy it looked. Otherwise it should have been something cooked fresh from the kitchen of the restaurant that's not in use. Checked in on the Friday after Labor Day, for veteran husband's birthday. No discount for birthday or military. No upgrade. It would have been nice to be upgraded to a Riverview room on highest floor.