Family stay to catch early flight
First rooms we were given smelled of smoke and had a huge puddle fro leaking air conditioner. To be fair, the front deal immediately put us in new rooms which were much better. Hotel was very good value for money (less than 100 per room per night) and was very convenient to get to airport. Shuttle drivers extremely helpful and friendly.
Christopher, Familienurlaub (1 Nacht), 30. Apr.. 2021
This hotel is nice and the people were fine. It’s a bit old and tired, however. Understandably understaffed due to Covid, our initial room had not been fully cleaned as the toilet needed to be flushed and cleaned still...Not a big deal and things happen; i think they just weren’t able to check the room and verify it was cleaned and ready. They immediately brought us new keys for another room and helped us move. Once in the new room, things were fine. Got breakfast delivered to the room and it was super fast!! Check out was great, they were again super nice and helpful. For the money, it was a good value. I just had expected it to be in a little more updated condition as it showed as a 3.5 star hotel. Again, it was fine and there was nothing wrong with the place.
Matthew, Geschäftsreise (1 Nacht), 25. Apr.. 2021
Sheraton in Charlotte
My stay was great as always. I love staying at the Charlotte, NC Airport Sheraton hotel. Great location.
Elizabeth, Reise (2 Nächte), 12. Apr.. 2021
Very good stay overall
Very nice hotel. I think they were offering a deal because they are not full due to COVID 19. The room was nice and spacious. Clean. Beds/pillows are very comfortable. Complimentary water was a nice touch. Dogs for free is great and a deciding factor for us. Only complaints: toilet really needed a new toilet seat, we were only there one night and toilet clogged twice, pool had hours listed but never opened when they said... if closed for COVID-19 then just say so. Lastly, why is there an extra occupancy fee for a family of 4... especially when advertised that up to 3 kids stay free?
Peter, Familienurlaub (1 Nacht), 10. Apr.. 2021
It’s a nice hotel...
We had a late night check in with an early morning rise. When I first walked into the building they had smokers standing outside so I had to walk through smoke with my kids. I was not impressed with that. I fell asleep and abt an hour later the people next to us had a young kid running around and blasting the tv. I ended up checking out early and driving home with 3 hours of sleep. Also they said they had grab and go breakfast on the site but really they only had room service that started at 6am.
Catherine, Familienurlaub (1 Nacht), 9. Apr.. 2021
Very clean and beautiful hotel. Staff was fast and friendly. Food was great as were the drinks. Would have been perfect if it wasn’t for the pool and hot tub being closed due to covid. Will definitely stay again when I’m the area.
Derek, Reise (1 Nacht), 30. März. 2021
Unaware of closed pool
We checked into the hotel the staff was very friendy but i had specifically chose this hotel for the pool for my kids and when we arrived we were told that the pool was closed I checked the website and it didn't list any saying closed for the hotel like some other hotels has List It I was very upset
Ashlyne, Familienurlaub (2 Nächte), 26. März. 2021
Sleep better and save money - book somewhere else!
The lobby area was nice, but the rooms felt dated and were a bit stuffy. The elevators don't always open when they get to your floor, you have to hit the button a second time. Occasionally, the elevator bells ring repeatedly. Trust me, our room was next to the elevator. If the elevator made it difficult to sleep, the pillows made it impossible. I have never seen a pillow begin so large and end so flat. Short of rolling them up, there is really no way to get an adequate amount of support. These lousy pillows highlight the lack of support from the mattress as well, your back will be disappointed in your choice of lodging. The shower was the perfect height - to wash my chest - but not so comfortable for anything above the shoulders. A friendly note to anyone with a "Shell Station View" room, close your blinds completely unless you're used to sleeping with lights on at night. The parking lot was fantastic. It was free and there were plenty of spaces available close to the doors! I was very disappointed with this stay compared to other Sheraton hotels I've stayed at. Holiday Inn has higher standards.
Vincent, Geschäftsreise (2 Nächte), 6. März. 2021
Great hotel, great price, great service.
I fly out of Charlotte every month. This will be my go-to hotel. We brought the dogs and they provided a room with bowls and a dog bed. They accommodated our request to be first floor near and exit. Spotless clean, comfortable bed. We didn’t use the kitchen or bar this time but will next time!
Jacqueline K., Geschäftsreise (1 Nacht), 7. Feb.. 2021
The rooms are too small. The room has a smell of cigarette. The maintenance guys came to the room to fix the TV and the guy smells like a straight cigarette smoke in the room. He left that smell in the room for a longtime.
Familienurlaub (2 Nächte), 5. Feb.. 2021