Tru By Hilton Albany Crossgates Mall

Adventure hotel with indoor pool, connected to a shopping center, near Crossgates Mall

Choose dates to view prices

Where to?

Dates

November 2025

18

December 2025

Premium bedding, blackout drapes, iron/ironing board

Tru By Hilton Albany Crossgates Mall offers a vibrant atmosphere with a fireplace in the lobby, free breakfast, and an indoor pool. Connect to WiFi while you enjoy the gym or challenge friends at billiards/pool table. Helpful staff have left lasting impressions on previous guests.

Excellent

Popular amenities

Pool
Non-smoking
Gym
Laundry facilities

Main amenities (12)

Housekeeping (on request)
Indoor pool
Fitness center
24-hour business center
Business center
Meeting rooms
24-hour front desk
Coffee/tea in a common area
Computer station
Lobby fireplace
Snack bar/deli
Vending machine

Feel at home (6)

Free cribs/infant beds
Microwave
Private bathroom
Premium TV channels
Laundry facilities
Blackout drapes/curtains

$132 nightly

Dec 6 - Dec 7

Total with taxes and fees

Room options

Check availability for these dates

Tonight

Nov 18 - Nov 19

Tomorrow

Nov 19 - Nov 20

All rooms

1 bed

2 beds

3+ beds

Showing 19 of 19 rooms

Room, 1 King Bed

Exceptional

Highlights

Air conditioning

Free cribs/infant beds

Smart TV

Blackout drapes/curtains

Premium bedding

Hair dryer

Private bathroom

Eco-friendly toiletries

231 sq ft
Sleeps 2
1 King Bed

Room, 2 Queen Beds

Exceptional

Highlights

Air conditioning

Free cribs/infant beds

Smart TV

Blackout drapes/curtains

Premium bedding

Hair dryer

Private bathroom

Eco-friendly toiletries

Sleeps 4
2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub

Exceptional

Highlights

Air conditioning

Free cribs/infant beds

Smart TV

Blackout drapes/curtains

Premium bedding

Hair dryer

Private bathroom

Eco-friendly toiletries

231 sq ft
Sleeps 2
1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Hearing)

Very good

Highlights

Air conditioning

Free cribs/infant beds

Smart TV

Blackout drapes/curtains

Premium bedding

Hair dryer

Private bathroom

Eco-friendly toiletries

369 sq ft
Sleeps 2
1 King Bed

Room, 1 King Bed, Accessible (Hearing)

Exceptional

Highlights

Air conditioning

Free cribs/infant beds

Smart TV

Blackout drapes/curtains

Premium bedding

Hair dryer

Private bathroom

Eco-friendly toiletries

231 sq ft
Sleeps 2
1 King Bed

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Exceptional

Highlights

Air conditioning

Free cribs/infant beds

Smart TV

Blackout drapes/curtains

Premium bedding

Hair dryer

Private bathroom

Eco-friendly toiletries

399 sq ft
Sleeps 4
2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

Very good

Highlights

Air conditioning

Free cribs/infant beds

Smart TV

Blackout drapes/curtains

Premium bedding

Hair dryer

Private bathroom

Eco-friendly toiletries

399 sq ft
Sleeps 4
2 Queen Beds

Room, 1 King Bed

Highlights

Air conditioning

Free cribs/infant beds

Smart TV

Blackout drapes/curtains

Premium bedding

Hair dryer

Private bathroom

Eco-friendly toiletries

Sleeps 2
1 King Bed

King Studio Suite-Hearing Accessible-Non-Smoking

Sleeps 4

Studio with 2 Queen Beds-Non-Smoking

Sleeps 6

One Bedroom Suite with 2 Queen Beds-Non-Smoking

Sleeps 6

King Suite-Hearing Accessible-Non-Smoking

Sleeps 4

Suite With 2 Queen Beds-Hearing Accessible-Non Smoking

Sleeps 6

Suite With 2 Queen Beds And Bathtub-Mobility Accessible Non-Smoking

Sleeps 6

Bathroom | Eco-friendly toiletries, hair dryer, towels

1 King Mobilty/Hearing Access Tub Suite Nosmk

Sleeps 5

One-Bedroom King Suite-Non-Smoking

Sleeps 4

1 King Accessible Bathtub Studio Suite Nosmok

Sleeps 4

One-Bedroom King Suite with Roll-in Shower

Sleeps 4

King Studio Suite-Non-Smoking

Sleeps 4

Similar properties

Pool
Free breakfast
Pet friendly
Free parking

$100 nightly

Nov 25 - Nov 26

Total with taxes and fees

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About the neighborhood

1651 Western Avenue, Albany, NY, 12203

What's nearby

Crossgates Mall - 3 min walk - 0.3 km
Albany NanoTech Complex - 5 min drive - 3.2 km
University at Albany - 5 min drive - 2.6 km
Bob Ford Field at Tom & Mary Casey Stadium - 6 min drive - 2.9 km
Broadview Center - 6 min drive - 2.9 km

Getting around

Albany Intl. Airport (ALB) - 9 min drive
Schenectady, NY (SCH-Schenectady County) - 22 min drive
Hudson, NY (HCC-Columbia County) - 41 min drive
Albany International Airport Station - 9 min drive
Albany-Rensselaer Station - 14 min drive
Schenectady Station - 17 min drive

Restaurants

‪Starbucks - ‬6 min walk
‪The Standard Restaurant & Lounge - ‬6 min walk
‪Dave & Buster's - ‬7 min walk
‪Maggie McFly’s - ‬6 min walk
‪Wendy's - ‬6 min walk

About this property

Tru By Hilton Albany Crossgates Mall

Tru By Hilton Albany Crossgates Mall puts you just a 5-minute drive from Crossgates Mall and University at Albany. The indoor pool is a great spot for a morning swim, and guests can get a workout in at the fitness center. Also, Colonie Center Mall and MVP Arena are within a short drive. Fellow travelers say good things about the helpful staff and breakfast.

At a glance

Hotel size

- 96 rooms
- Arranged over 5 floors

Arriving/Leaving

- Check-in start time: 3:00 PM; Check-in end time: midnight
- Contactless check-in available
- Express check-out available
- Early check-in subject to availability
- Late check-in subject to availability
- Minimum check-in age: 21
- Check-out time is noon
- Contactless check-out available
- Late check-out subject to availability

Special check-in instructions

- Front desk staff will greet guests on arrival at the property

Required at check-in

- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 21

Pets

- Pets allowed (dogs and cats only, 2 total)*
- Service animals welcome

Internet

- Free WiFi and wired internet access in public areas
- Free WiFi and wired internet access in rooms

Parking

- Free onsite self parking
- Wheelchair-accessible parking and van parking on site

Other information

- Smoke-free property

Property amenities

Food and drink

Free buffet breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
Coffee/tea in a common area
Barbecue grills
Free reception (select days)
Shared microwave
Snack bar/deli
Water dispenser

What to do

Pool table
Bicycle rentals nearby
Hiking/biking trails nearby
Horse riding nearby
Downhill skiing nearby
Snowboarding nearby

Working away

24-hour business center
Meeting rooms
Computer station

Services

24-hour front desk
Dry cleaning/laundry services
Luggage storage

Facilities

Built in 2018
Fireplace in lobby
Television in common areas
Fitness center
An indoor pool
Banquet hall
Outdoor furniture

Accessibility

Elevator
Elevator door width (inches): 42
Wheelchair-accessible parking
6 on-site accessible parking spaces
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Closed captioned TV
Phone accessibility kit
Well-lit path to entrance
Stair-free path to entrance

Room amenities

Be entertained

Smart television
Premium digital channels

Home comfort

Climate-controlled air conditioning and heating
Iron/ironing board

Sleep well

Blackout drapes/curtains
Premium bedding
Free crib/infant bed

Freshen up

Private bathroom
Bathtub or shower
Eco-friendly toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)

Stay connected

Free WiFi and wired internet
Free local calls

Food and drink

Microwave

More

Housekeeping on request
Eco-friendly toiletries
LED light bulbs
Recycling

Fees & policies

Refundable deposits

Breakage deposit: USD 150 per stay

Pets

Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Pool, spa, & gym (if applicable)

Pool access available from 7:00 AM to 11:00 PM
Guests under 18 years old are not allowed in the swimming pool or fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision

Policies

Onsite parties or group events are strictly prohibited.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club

Cashless transactions are available.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

Tru Hilton Albany Crossgates Mall Hotel

Tru Hilton Crossgates Mall Hotel

Tru Hilton Albany Crossgates Mall

Tru Hilton Crossgates Mall

Tru By Hilton Albany Crossgates Mall Hotel

Tru By Hilton Albany Crossgates Mall Albany

Tru By Hilton Albany Crossgates Mall Hotel Albany

Frequently asked questions

Does Tru By Hilton Albany Crossgates Mall offer free cancellation for a full refund?

Yes, Tru By Hilton Albany Crossgates Mall does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Tru By Hilton Albany Crossgates Mall?

Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 11:00 PM.

Are pets allowed at Tru By Hilton Albany Crossgates Mall?

Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at Tru By Hilton Albany Crossgates Mall?

Yes, there's free self parking.

What are the check-in and check-out times at Tru By Hilton Albany Crossgates Mall?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-out and contactless check-in and check-out are available.

Is there an onsite casino at Tru By Hilton Albany Crossgates Mall?

No, this hotel doesn't have a casino, but Rivers Casino & Resort (18-min drive) is nearby.

What is there to do at Tru By Hilton Albany Crossgates Mall and nearby?

During the winter, enjoy nearby recreation like cross-country skiing and snowboarding, and return when the snow melts for cycling and hiking. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness center.